Housing Director

Breakthrough Ministries

Chicago (IL)

On-site

USD 75,000 - 80,000

Full time

5 days ago

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Job summary

Breakthrough Urban Ministries in Chicago is seeking a Housing Director for the Men’s Center, 402 N. St. Louis Ave, Chicago, IL 60624. This role leads daily housing operations, provides staff leadership, and champions trauma-informed care to guests and staff alike.

The Director collaborates with the Chief Program Officer, develops program models, ensures policy compliance, and reports on outcomes. The position requires delivering relentless engagement and radical hospitality across the program.

Qualifications

Bachelor’s degree in social services or a related field preferred.
Minimum of 3 years of experience of relevant experience.
Must have/obtain a Food Sanitation Certificate.
Proven leadership in staff performance and management.

Responsibilities

Provide direct service delivery to support center guests as outlined in guest process
Enter participant information into the database in a timely manner and update as needed in accordance with HMIS and Breakthrough Urban Ministries established guidelines for Salesforce.
Assistwith the creation of program model, policies, and procedures for familyhousing
Generate monthly reports, including statistics and measured outcomes for board and funding sources
Provide development and professional coaching by assuring the adequate training of Housing staff in their areas of responsibility, including the application of board-approved policies and procedures
Facilitate regularly scheduled staff meetings
Oversee disciplinary actions and conflict resolution among staff members and guest
Oversee implementation of grant compliance
Work closely with Chief Program Officer, other directors and coordinators to build cohesive team
Participate in community networks and coalitions.
Attend off-site meetings with community partners and other stakeholders
Attend appropriate training, workshops, community resource meetings, etc. as they are available.
Perform other duties and tasks assigned

Skills

Leadership

Staff development

Communication

Problem solving

Education

Bachelor’s degree in social services or related field

Food Sanitation Certificate

Tools

Salesforce

Job description

We seek to create an intense, cutting-edge environment that inspires each staff member to individual and organizational greatness. Our hope is to provide a culture where you can contribute your gifts for the benefit of all.

Descriptions of employment opportunities can be found by clicking the name of the open position below.

Position: Housing Director

Location: Chicago, IL

Job Id: 366

# of Openings: 1

Job Title: Housing Director

Program Area: Adult Service Network

Reports to: Chief Program Officer

FLSA Code: Full time, Exempt with benefits

Location: Men’s Center, 402 N. St. Louis, Ave, Chicago, IL 60624

POSITION SUMMARY

Demonstrating the mission and vision of Breakthrough Urban Ministries, the Director of Housing oversees daily operations, provides leadership, and manages the Housing team. This role involves championing the core service delivery models of relentless engagement, radical hospitality, and trauma-informed care, ensuring that these principles are consistently applied and adhered to by the staff. The Director collaborates with counterparts to ensure alignment and uniformity in the organization’s mission across the program.

ESSENTIAL RESPONSIBILITIES/FUNCTIONS

Provide direct service delivery to support center guests as outlined in guest process

Enter participant information into the database in a timely manner and update as needed in accordance with HMIS and Breakthrough Urban Ministries established guidelines for Salesforce.

Assistwith the creation of program model, policies, and procedures for familyhousing

Generate monthly reports, including statistics and measured outcomes for board and funding sources

Provide development and professional coaching by assuring the adequate training of Housing staff in their areas of responsibility, including the application of board-approved policies and procedures

Facilitate regularly scheduled staff meetings

Oversee disciplinary actions and conflict resolution among staff members and guest

Oversee implementation of grant compliance

Work closely with Chief Program Officer, other directors and coordinators to build cohesive team

Participate in community networks and coalitions.

Attend off-site meetings with community partners and other stakeholders

Attend appropriate training, workshops, community resource meetings, etc. as they are available.

Perform other duties and tasks assigned

Demonstrated Values

Independently follows agency policy and procedures

Follows through with commitments including meeting established timelines

Identifies and resolves difficult issues

Project a professional image to all internal and external customers ensuring proper grooming

Promote customer care through all actions and behaviors

Works effectively with diverse staff, communities and population served

Maintain a high degree of sensitivity, tact, and diplomacy during stressful situations.

A passion for the mission of Breakthrough

QUALIFICATIONS

Bachelor’s degree in social services or a related field preferred

Minimum of 3 years of experience of relevant experience

A leader with a proven track record of results with employee performance and management.

Must have/obtain a Food Sanitation Certificate

Required Knowledge, Skills, and Abilities

Knowledge of standard case management protocols

Able to travel between Breakthrough buildings (Carroll Ave and St. Louis Ave)

Ability to demonstrate strong interpersonal skills, professionalism, and problem-solving abilities

Ability to use initiative, discretion and independent judgment in making decisions

Ability to demonstrate initiative and follow through and be comfortable working in a changing environment

Demonstrates willingness to consistently improve work performance through their relationship and guidance

Must possess an accurate and informed understanding of cultural and urban realities, especially as related to youth, families, poverty, and community development

SUPERVISION

Direction received from the Chief Program Officer

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
Work Environment

While performing the duties of this job, the employee will work in a multi-purpose facility and/or outdoors and thus will be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate but can be high depending on the activities in the facility.

Physical Demands

While performing the duties of this job, the employee is frequently required to walk and/or sit; use hands and fingers to feel objects, tools or controls, reach with hands and arms; balance; stoop; regularly talk or hear. The employee must be able to bend, stoop, pull, lift as well as have an overhead extension of arms. Must be able to stand for long periods of time; be able to lift, carry or move at least 50 pounds. Must adhere to proper handling and lifting techniques. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions

Equipment Used

The employee will generally use general office equipment including but not limited to telephone, computer, calculator, copier, overhead projector, paper shredder, paper cutter, and filing systems.

Safety Requirements

Prior to the first day of work, must complete a criminal background and sex offender clearance

BENEFITS

Medical -We offer group medical benefits through BlueCross BlueShield to full-time employees. You have the option of choosing between a PPO or HMO plans. Depending on the plan you choose, there may be no cost for an employee single coverage. There is a cost per pay period for coverage for family (i.e., employee plus spouse; employee plus child(ren) or employee plus spouse and child(ren)).

Dental – We offer group dental benefits through BlueCross BlueShield to full-time employees. You have the option of choosing between a PPO or HMO. This is an employee paid benefit.

Vision - We offer group vision benefits through BlueCross BlueShield to full-time employees. This is an employee paid benefit.

Life - Through MetLife, we offer full-time employees term life insurance to the employee’s family in case of death. The cost of this benefit is paid fully by the organization.

Short and long-term disability -If you become disabled, MetLife provides both short-term and long-term disability insurance to full-time employees. The cost of this benefit is paid fully by the organization.

401 (k) Plan -We offer a 401(k) plan which is a tax-deferred annuity to assist full-time employees in planning for retirement. We match 50% of your contribution up to a total of 3% of your base salary.

Section 125 Plan (FSA)-Through TASC, we allow full-time employees to make contributions toward premiums for medical insurance, out-of-pocket medical expenses, dependent care expenses, and/or transit and parking on a “before tax” rather than an “after tax” basis.

Vacation Days -Full-time employees in this position are eligible to accrue vacation days at a rate of 6.67 – 13.33 days per month based on tenure with the organization.

Personal Days -Full-time employees in this position are eligible for up to 3 personal days annually, pro-rated in year one.

Sick Days -Full-time employees in this position are eligible for up to 10 sick days annually, pro-rated in year one.

COMPENSATION

The actual salary within the range is determined by many factors including, but not limited to, skills, experience, education and internal equity.

$75,000-$80,000/annually

Breakthrough is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, sex, national origin, age, disability, marital status, veteran status, political affiliation, sexual orientation, or any other non-merit factors. If a reasonable accommodation is needed for any part of the hiring process, please contact us at HR@breakthrough.org. The decision to grant reasonable accommodation will be on a case-by-case basis.

When applying to a position at Breakthrough, all interviews will be conducted virtually.

It is the policy of Breakthrough to recruit, employ, train, transfer, compensate, and promote individuals who are best qualified for the specific position by reason of education, training, skills, experience, performance, and/or general ability. It is the policy of Breakthrough that all employment decisions and personnel actions, including decisions or actions to recruit, employ, train, transfer, compensate, provide benefits for, promote, demote, discipline, discharge, lay off employees, or call employees back from lay-off, be made without regard to any individual’s age, race, color, religion, gender, national origin, ancestry, citizenship status, veteran or military status, military discharge status, non-disqualifying physical/mental disability, sexual orientation, gender identity, marital status, parental status, source of income, and/or genetic information.

Our organization is committed to equal employment opportunity. We will not discriminate against staff members or applicants for employment on any legally‑recognized basis [“protected class”] including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability or any other protected class under federal, state or local law. All employees are expected to cooperate with and follow this policy.

Working and serving at Breakthrough not only includes a collaborative work environment, but also includes the following benefits for full-time employees.