Housing & Crisis Services Supervisor

Berkshirejobs; Zylonite (MA); On-site; USD 42,000 - 60,000; Full time

Job summary

Louison House, Inc. in North Adams seeks a Project Coordinator/Case Manager Supervisor to coordinate housing and intake across programs.

You'll work directly with clients in crisis, supervise staff, and participate in program and management teams to ensure safe, productive service. The role requires strong organizational skills, knowledge of Northern Berkshire, ability to collaborate with agencies, and comfort with diverse populations, including those with addiction and mental health

Qualifications

• Experience coordinating housing services or similar programs.
• Supervisory experience in a social services setting.
• Strong crisis intervention and trauma-informed care knowledge.
• Ability to work with diverse populations in crisis.
• Proficient in data entry and record-keeping.

Responsibilities

• Coordinate staff and services related to housing programs.
• Provide direct service to clients in housing and crisis situations.
• Supervise staff and ensure safe, productive operations.
• Collaborate with agencies, police, and town personnel.
• Maintain accurate records in the housing data system.
• Support trauma-informed care and recovery pathways.

Skills

Program coordination

Supervisory skills

Direct service experience

Communication skills

Empathy

Trauma-informed care

Tools

Word

Excel

Housing data system

Job description

Louison House, Inc. in North Adams seeks a Project Coordinator/Case Manager Supervisor to coordinate housing and intake across programs.

You'll work directly with clients in crisis, supervise staff, and participate in program and management teams to ensure safe, productive service. The role requires strong organizational skills, knowledge of Northern Berkshire, ability to collaborate with agencies, and comfort with diverse populations, including those with addiction and mental health