Housing Counselor

North East Community Action Corporation; O’Fallon (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Paid Time Off

4 day workweek

Job summary

North East Community Action Corporation is seeking a Housing Counselor to assist individuals and families with housing options and resources, delivering personalized action plans and supportive guidance.

You will conduct workshops on budgeting, tenant rights, and homeownership, while maintaining confidential records and collaborating with partners to improve service delivery for the community.

Qualifications

• Strong interpersonal and communication abilities to connect with diverse clients.
• Problem-solving skills to help clients navigate housing options and programs.
• Empathy, patience and professionalism to build trust with clients.
• Robust organizational skills to manage case files and documentation.
• Customer-centric attitude and adaptability to handle varying client needs.
• Staying informed about local housing policies and resources.

Responsibilities

• Assess client needs and create personalized housing action plans.
• Conduct workshops and information sessions on budgeting, tenant rights, and homeownership.
• Guide clients through applications for housing assistance programs.
• Maintain accurate, confidential client records and collaborate with community partners.

Skills

Interpersonal skills

Communication

Problem solving

Empathy

Patience

Organizational skills

Customer-centric

Adaptability

Regulatory knowledge

Job description

Embark on a fulfilling journey as a Housing Counselor with North East Community Action Corporation, where you will play a pivotal role in transforming lives within the community. This position offers the unique opportunity to engage directly with individuals and families, providing vital support and guidance to help them achieve stable housing solutions. You will develop deep connections, utilizing your problem-solving skills to navigate challenges and foster empowerment.

Your empathetic approach will bring hope to those facing housing insecurity, making a lasting impact in their lives. Join a mission-driven organization that values customer-centricity and is dedicated to social change. You will have benefits such as

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Health Savings Account
• Paid Time Off
• and 4 day workweek!!!

Take the next step in your career, knowing that your work contributes to the greater good and creates a brighter future for our community.

What it's like to be a Housing Counselor at NECAC

As a Housing Counselor, your daily responsibilities will involve assisting clients in understanding their housing options and resources available to them. You will conduct thorough assessments to identify individual needs and create personalized action plans. Regularly, you will facilitate workshops and information sessions on topics such as budgeting, tenant rights, and homeownership. You will also provide one-on-one support, guiding clients through the application processes for housing assistance programs. Maintaining accurate and confidential client records will be essential, along with collaborating with community partners to enhance service delivery.

Your role will require you to stay informed about local housing policies and market trends, ensuring that clients receive current and relevant information. Engaging with clients empathetically while maintaining professionalism will be crucial in building trust and fostering a supportive environment.

Does this sound like you?

To thrive as a Housing Counselor, several key skills are essential. Strong interpersonal and communication skills will enable you to connect effectively with diverse clients, ensuring they feel heard and understood. Your problem-solving abilities will be crucial in helping clients navigate the complexities of housing issues and finding appropriate solutions. Empathy and patience will allow you to build trusting relationships, facilitating open discussions about sensitive topics.

Additionally, strong organizational skills are necessary for managing case files and documentation accurately. A customer-centric attitude will drive your commitment to providing exceptional service, ensuring clients receive the support they need. Adaptability is also important, as you will encounter varying situations and challenges on a daily basis. Lastly, staying informed about housing regulations and community resources will empower you to serve as a knowledgeable advocate for clients in their housing journeys.