Bilingual Housing Counselor

Community Progress Council; York (York County); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical

Dental

Vision coverage

401(k) with match

Generous PTO

Holidays + floating days

Tuition reimbursement

Job summary

Community Progress Council seeks a bilingual Housing Counselor to educate renters, homebuyers, and homeowners in York County. You will provide financial coaching, develop personalized action plans, and guide clients through budgeting, credit improvement, and foreclosure prevention in a client-centered setting.

The role emphasizes equitable, culturally responsive services, strong communication, and collaboration with partners to expand housing stability locally.

Qualifications

• Experience in housing services, financial literacy, counseling, or community programs preferred.
• Bachelor's degree or equivalent in Social Work, Housing, Real Estate, or related field.
• Housing or credit counseling certification desired.
• Valid PA driver's license and reliable transportation required.

Responsibilities

• Provide one-on-one counseling for renters, homebuyers, homeowners, and foreclosure or housing instability cases.
• Develop action plans for rental readiness, homeownership, credit improvement, budgeting, and foreclosure prevention.
• Assist with spending plans, savings goals, credit-building, housing applications, loan mods, and emergency mortgage aid.
• Educate clients on fair housing, predatory lending, eviction prevention, and foreclosure processes.
• Plan and facilitate homebuyer education and financial literacy workshops.
• Recruit participants and promote housing counseling services.
• Build partnerships with lenders, realtors, landlords, loan servicers, and community orgs.
• Advocate for clients to resolve housing challenges and delinquency issues.
• Maintain confidential records and ensure HUD/PHFA funder compliance.
• Prepare documentation, billing, reports, and program records.
• Represent CPC at events, meetings, and outreach activities.
• Participate in trainings and support continuous program improvement.
• Perform other duties as assigned.

Skills

Communication

Teamwork

Customer Service

Dependability

Personal Responsibility

Flexibility

Education

Bachelor's degree or equivalent in Social Work / Housing

Job description

Community Progress Council (CPC) is seeking a passionate, bilingual professional to join our team as a Housing Counselor. In this role, you will provide housing education, financial coaching, and individualized counseling to renters, prospective homebuyers, and homeowners throughout York County. This is an opportunity to make a meaningful impact by helping individuals and families achieve housing stability, financial wellness, and long-term success.

The ideal candidate is a strong communicator who exercises sound judgment, thrives in a client-focused environment, and is passionate about empowering others through equitable and culturally responsive services.

• Uphold the Vision, Mission, and Values of Community Progress Council.
• Provide one-on-one counseling for renters, homebuyers, homeowners, and individuals facing foreclosure or housing instability.
• Develop personalized action plans related to rental readiness, homeownership, credit improvement, budgeting, and foreclosure prevention.
• Assist clients with spending plans, savings goals, credit-building strategies, rental housing applications, loan modifications, and emergency mortgage assistance programs.
• Educate clients on fair housing practices, predatory lending, eviction prevention, and foreclosure processes.
• Plan, coordinate, and facilitate homebuyer education and financial literacy workshops.
• Recruit eligible participants and promote housing counseling services throughout the community.
• Build and maintain partnerships with lenders, realtors, landlords, loan servicers, and community organizations.
• Advocate on behalf of clients to help resolve housing challenges and delinquency issues.
• Maintain confidential client records and ensure compliance with HUD, PHFA, and other funder requirements.
• Prepare required documentation, billing, reports, and program records.
• Represent Community Progress Council at community events, meetings, and outreach activities.
• Participate in required trainings and support continuous program improvement.
• Perform other duties as assigned.
• Communication Skills: Demonstrates clear, concise, and culturally responsive communication in both spoken and written forms.
• Cooperation and Teamwork: Works collaboratively with colleagues, contributing to a positive and productive team environment
• Customer Service: Provides respectful, timely, and solution-focused service to clients, partners, and team members.
• Dependability: Follows through on commitments, meets deadlines, and maintains reliable attendance and performance.
• Personal Responsibility: Takes ownership of work, decisions, and professional growth while demonstrating accountability.
• Flexibility: Adapts effectively to change, shifting priorities, and varying client or program needs.

Education and Qualifications:

• Experience: Expertise in housing services, financial literacy, counseling, or community-based programs preferred.
• Education: Bachelor's degree, or equivalent combination of education and experience, in Social Work, Housing Counseling, Housing Planning, Real Estate, Banking, Human Services, or a related field.
• Certifications: Housing counseling certification and/or credit counseling certification desired
• Work Requirements: Valid PA driver’s license, reliable transportation, consistent attendance, and responsiveness via phone/email.

Why Join Us?

At Community Progress Council, Inc., we are committed to fostering a supportive and inclusive environment where every team member can thrive. Join us in making a positive impact on the lives of individuals and families in our community.

• medical
• paid dental
• paid vision coverage the 1st of the month after the date of hire
• 401(k) retirement plan with 3% match
• generous paid time off
• 10 company-paid holidays plus 2 floating holidays
• tuition reimbursement for staff