Housing Coord Case Mgr

Special Health Resources For Texas Incorporated; Tyler (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Special Health Resources For Texas Incorporated in Tyler, TX is seeking a dedicated case manager to provide housing-focused case management for people living with HIV. You will coordinate intakes, determine eligibility for HOPWA housing funds, update client charts, and advocate for clients with housing offices and service providers.

You will maintain confidential records, prepare reports, and link clients to health care, psychosocial, and related services while ensuring compliance with funding

Qualifications

• Minimum B.A. in a human service field or 2 years’ experience in social services or equivalent.

Responsibilities

• Perform initial intake and yearly updates for housing subsidies clients.

Skills

Multitasking

Written communication

Oral communication

Computer literacy

Documentation

Confidentiality

Crisis judgment

Teamwork

Diversity awareness

Networking skills

Education

Bachelor's in Human Services

2+ years social services experience

Tools

MS Office

Database software

Job description

POSITION SUMMARYPosition will provide a wide range of case management services for people infected with HIV. Serves as an advocate for the client and their family. Will promote available services for the client within the agency and will refer the client for services outside the agency. Coordinates intakes, establishes eligibility and distributes housing funds for HOPWA. Will maintain a flexible schedule in order to facilitate client care, will do referrals to housing and outreach for other services.ESSENTIAL RESPONSIBILITIES:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Does initial intake and yearly update paperwork for all clients who are eligible for housing subsidiesInspects and updates client charts as needed for all housing programsInspects apartments to assure that funding source standards are metSubmits monthly and quarterly HOPWA lists to the business office for rent paymentFiles annual and bi annual HOPWA.Coordinates emergency HOPWA and Emergency Shelter paymentsParticipates in monthly Homeless consortiumMonitors monthly housing allowance to stay within budgetInspects housing documentation completed by other case managers for accuracyWorks with the Longview City Housing Office to keep housing slots full at all timesAccompanies clients to the City Housing office, serving as an advocateCompletes required matching funds reportsProvides a range of client-centered services that link client with health care, psychosocial and other servicesCase Management provides initial comprehensive assessment of the clients needs and personal support systemsDevelopment of a comprehensive, individualized service planCoordination of the services required to implement the service planPeriodic evaluation and revision of the service plan as necessary over the life of the client.Client specific advocacy and/or review of utilization of services.Prepares confidential and non-confidential correspondence in a professional style and format.Inputs data into databases correctly and within designated time frame.Makes appointments and referrals for clients as needed.Maintains effective filing system and files necessary information in a timely manner.Complies with DSHS and other funding source’s standards for charting and case managementRecords client sensitive information using approved methods.Assists supervisor in preparing programmatic reports in an accurate and timely manner.Communicates readily with Supervisor on programmatic, agency interpersonal, and significant client information.Communicates with all community members: such as clients, general public, and other services providers in a friendly, cooperative and professional manner to ensure non-duplication of services.Prepares monthly reports in a timely manner as requested by supervisor.Prepares time reports and mileage accurately and on time.Serves as an advocate for the clients at all times, avoids derogatory and/or inappropriate remarks regarding clients.Ensures that all services given to clients are based on client eligibility guidelines.Must be familiar with all currently approved service caps.Makes referrals to social service agencies that provide services not obtainable from Special Health Resources.Ensures that all clients have accurate and up to date consents and forms in charts.Must be familiar with all complaint procedures.Must be familiar with ALL procedures and forms in the HOPWA manual and have all forms accurately filled out.Conducts self in a manner consistent with professional standards.Adheres to all Agency Personnel and Program policies.Other duties as assigned by supervisorQUALIFICATIONS:Minimum B.A. in a human service field or 2 years’ experience in social services or equivalentKNOWLEDGE, SKILLS, AND ABILITIES REQUIREDGood multi-tasking ability.Good written and oral communication skillsComputer literacyAble to schedule work activities according to priority. (Strategic planner)Ability to complete documentation in legible and professional manner (All interaction with clients)Needs to be familiar with community resources and be able to direct persons to the appropriate services. (Networking skills)Must be able to make independent day-to-day decisions.Needs to be solution-based person with strong problem-solving ability.Must work as a team player with other staff.Must take direction in a professional mannerMust have the ability to maintain the maximum level of confidentiality.Ability to make sound judgment calls in crisis situations.Appreciation for diversity