Housing Casework Officer - Rough Sleeper Specialist

Nottingham City Council; United States; Hybrid; USD 43,000 - 56,000; Full time

Benefits offered by this job

Hybrid working

Generous pension scheme

26 days annual leave

Job summary

Nottingham City Council is seeking a housing adviser to promote its vision of putting citizens first. The role covers housing advice casework, evaluating needs, homelessness prevention, and determining duties under the Housing Act 1996 (as amended).

A DBS check is required for regulated activity and hybrid working is available. Applicants should be proficient with IT systems (Word, Excel, PowerPoint), understand homelessness barriers, and manage complex workloads under deadlines.

Qualifications

• Experience in housing advice casework and homelessness duties.
• Familiarity with Housing Act 1996 amendments and safeguarding requirements.

Responsibilities

• Deliver housing advice casework and assess citizen need to prevent homelessness.
• Decide homelessness duties in line with the Housing Act and safeguarding responsibilities.

Skills

IT skills

Homelessness knowledge

Casework and assessment

Time management

Tools

Word

Excel

PowerPoint

Job description

To promote the Council's vision, values, aims, objectives, and priorities actively and effectively, putting our citizens first through the delivery of best value services. The post holder is responsible for housing advice casework, acting to ensure that the City Council fulfils its legal and safeguarding requirements to Citizens in housing need or crisis; in particular those who are rough sleeping This will include evaluating; citizen need assessment, housing advice, homelessness prevention and deciding homelessness duties in accordance the Housing Act 1996 VII ( as amended).

• Practical knowledge of IT Systems including a variety of software packages including Word, Excel and PowerPoint to produce documents and the aptitude to learn new systems as required.
• An understanding of the wider issues impacting upon homelessness, the barriers facing people with multiple and complex needs and the challenges faced in resolving rough sleeping
• Good operational working knowledge of Homelessness and associated legislation and an ability to advise on and decide any duties owed to citizens for the Authority
• The ability to effectively manage a complex workload under pressure meeting specified targets and deadlines whilst demonstrating attention to detail, prioritisation and self-organisation skills
• A DBS enhanced check for a regulated activity is required for this post.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the for applicants page.

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

You can read more about the different benefits offered to colleagues working for Nottingham City Council ., Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and a competitive salary you will have access to:

• 26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering 17.9%
• Smart Working - to support your work life balance
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair, inclusive and Disability Confident Employer, welcoming applications from people of all backgrounds, identities and abilities. We recruit for diversity and value difference. If you are a disabled candidate and wish to be considered under our Guaranteed Interview Scheme, please indicate this within your application. We are committed to making reasonable adjustments throughout the recruitment process and employment journey. We are proud signatories of the Armed Forces Covenant and welcome applications from serving personnel, veterans, reservists and military families. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the LGBTQ+ community, or are disabled. These groups are currently underrepresented in our workforce, and we are committed to better reflecting the communities we serve. We are supportive of flexible working arrangements wherever possible and encourage candidates to discuss this with us during the recruitment process.