Housing Case Manager I in Supportive Family Housing

Compass Housing Alliance; Seattle (WA); On-site; Full time

Job summary

Compass Housing Alliance seeks a Housing Case Manager I to provide trauma-informed services to individuals facing barriers to housing. This role involves assessment, advocacy, and collaboration to help clients secure stable housing. The position is unionized and offers a supportive work environment with comprehensive benefits.

Benefits

Unlimited ORCA transit pass

Medical/Dental/Vision

Flexible spending account

PTO

Holidays

Retirement plan

Employee assistance program

Qualifications

• Minimum 2 years' experience in social/human services related to housing and homelessness.
• Experience/education in housing insecurity, mental health, or substance use preferred.

Responsibilities

• Provide trauma-informed services to individuals facing barriers to housing.
• Conduct assessments, documentation, referrals, and advocacy.

Skills

Compassion

Advocacy

Collaboration

Cultural Awareness

Education

Experience in social/human services

Job description

Housing Case Manager I in Supportive Family Housing

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At Compass, EVERYONE DESERVES A HOME.

Why work for Compass? Working here allows you to make a real, positive impact in people's lives.

Compass Housing Alliance believes that everyone deserves stability, growth, and community, which can only be achieved when all have access to safe, affordable housing. We value diversity and encourage applicants from all backgrounds to join our team, whether in direct service or support roles.

We operate at over 15 locations across Seattle, Auburn, Renton, and Shoreline.

About the Position

The Housing Case Manager provides trauma-informed services to individuals facing multiple barriers, including mental health issues, substance use, and chronic health conditions, to help them secure and maintain stable housing. Responsibilities include assessment, documentation, referrals, goal setting, advocacy, case planning, collaboration with Shoreline public schools, and service coordination. The role involves empowering participants to connect with community resources and improve their quality of life. This is a unionized position, represented by Local 8 of OPEIU.

About the Program

Ronald Commons is a supportive housing development in Shoreline with 60 units, complemented by a Hopelink Integrated Service Center offering food, family services, financial aid, and more. The facility includes communal spaces like a courtyard and play area.

Location

Near Fred Meyer in Shoreline, WA.

Details

• Reports to: Program Manager
• FLSA Status: Non-Exempt
• Schedule: Monday-Friday, 9 am - 5:30 pm, with weekly staff meetings on Thursdays at 11:30 am - 1 pm
• Meal Period: Unpaid, 30 minutes
• Salary: $29.00/hour (Level 1)
• Benefits include: Unlimited ORCA transit pass, medical/dental/vision, flexible spending account, PTO, holidays, retirement plan, and employee assistance program.

Qualifications

• Minimum 2 years' experience in social/human services related to housing and homelessness.
• Experience/education demonstrating competency in housing insecurity, mental health, substance use, or related issues is preferred.
• Training or awareness in belonging, compassion, and meeting clients where they are is desirable.
• Experience working with language barriers is a plus.
• Current WA State Food Handlers Permit preferred; sponsorship available if not current.
• Driving qualifications may be required, including a valid WA driver’s license and proof of insurance.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Non-profit Organizations

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