Housing Case Manager: Bilingual & Non-Bilingual

Opportunity Council; Bellingham (WA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Holidays

Employer-paid health options

403(b) Retirement plan

Health coverage for dependents

Dental and vision coverage

Job summary

Opportunity Council in Bellingham, WA, is hiring Housing Case Managers and four bilingual specialists to serve homeless or at-risk households. The roles focus on client-driven case management, harm reduction, and motivational interviewing, with home visits, intakes, and service coordination.

Positions offer regular hours, possible flexible schedules after training, and a comprehensive benefits package. Four offices in Bellingham host these roles, aligned with our mission to build equitable

Qualifications

• Bachelor’s degree required, plus six months related experience or equivalent education/experience.
• Case management experience in social services preferred.
• Bilingual proficiency if applying for bilingual position.
• Valid Washington State driver’s license and five-year driving history per Opportunity Council policy.

Responsibilities

• Provide direct case management services to individuals and families who are homeless or at risk of homelessness.
• Conduct intakes and assessments.
• Maintain confidential case notes for each client.
• Develop and maintain relationships with other agencies and service providers.
• Serve as a link between clients and community resources.
• Provide reporting and tracking information for data systems.
• Determine client eligibility for housing services.
• Ensure compliance with federal, state, agency, and funder guidelines.
• Assist in program development work.

Skills

Case management

Bilingual

Driver's license

Education

Bachelor’s degree in Human Services, Psychology, Sociology, or related field

Job description

• Location 1111 Cornwall Ave,Bellingham, WA, 98225,United States
• Base Pay $24.00 - $27.00 / Hour
• Job Category Social Services, Housing Services, Community Services
• Employee Type Regular Full Time

Position Open Date:

10/15/2026

Interested in making a difference in your community while building a career? Join our team as aHousing Case Manager!

We are currently hiring for five positions: four Bilingual Housing Case Managers and one Housing Case Manager. These positions will be based out of our offices located at 1111 Cornwall Ave and 625 Cornwall Ave in Bellingham .

Starting Pay Ranges:

• Housing Case Manager: $24-$26

WHO WE ARE:

For 60 years, Opportunity Council has worked throughout Northwest Washington to build just, equitable communities through service, investment, and collaboration. Our mission is to help people improve their lives through education, support, and direct assistance while advocating for just and equitable communities. Part of a national network of Community Action Agencies, we are dedicated to helping people help each other and themselves—building a community where everyone has the chance to thrive and contribute.

OUR VALUES:

At Opportunity Council, our values guide everything we do. Collaboration, respect, integrity, passion, and learning shape how we show up for each other and for our community. We’re also committed to weaving diversity, equity, and inclusion into every part of our work—from the help we offer in the community to the kind of workplace we create for our staff.

To learn more about us and our work, visit our website: www.oppco.org

WHAT YOU WILL DO:

Provides direct case management services to individuals and families who are homeless or at risk of becoming homeless, focusing on helping them achieve housing stability. Uses Harm Reduction and Motivational Interviewing models of case management that are client driven, solution focused and facilitates change and movement toward greater stability and well-being. Specific duties may include, but are not limited to home visits, intakes, the tracking of services, and assisting in program development.

WORK SCHEDULE:

Monday through Friday, 8am-5pm

After the initial training period, there are options for flexible schedules:

• Flex: Four 9 hour days and one 4 hour day (Typical schedule: Mon-Thurs 7:30am-5pm, Fri 8am - 12pm)
• Compressed: Four 10 hour days (7am-5:30pm, Monday or Fridays off)

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Provides case management services to households participating in homeless housing programs.
• Conducts intakes and provides assessments.
• Maintains confidential case notes on each individual client.
• Develops and maintains cooperative working relationship with other agencies and service providers.
• Serves as link between client and resources.
• Provides reporting and tracking information for data management systems.
• Determines client eligibility for housing services.
• Ensures that all federal, state, agency and/or funder guidelines are met.
• Assists in program development work.

BILINGUAL POSITIONS ONLY:

Specialize in providing services to clients and families who speak a language other than English as a primary language. May occasionally be asked to support with translating/interpreting a language other than English to assist potential or current clients.

OUR IDEAL CANDIDATE WILL HAVE:

• Bachelor’s degree in Human Services, Psychology, Sociology, or related field and six months related experience or equivalent education/experience.
• Case management experience in social service employment setting, and a working knowledge of issues and resources in relation to housing services for low-income households preferred.
• If hiring for a bilingual position. Must be able to speak, read, and write with proficiency and fluency in the required language.
• Valid Washington State driver’s license and five-year driving history within Opportunity Council’s Auto Insurance Standards.

We place a strong value in hiring individuals with lived experiences of, poverty and/or homelessness or who have previously participated in Opportunity Council programs or other social services.

OUR BENEFITS PACKAGE:

We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance.

• Paid time off earned on an accrual basis (vacation, sick, personal, holidays)
• Paid time off for wellness needs
• Employer-paid holidays
• Employer-paid HDHP and low-cost traditional health care options
• HSA and FSA plans, subject to plan terms
• Eligibility for critical illness insurance coverage
• 403(b) Retirement plan with employer contribution
• Eligibility for health coverage for legal dependents
• Eligibility for employee/family dental and vision coverage
• Voluntary benefits such as life insurance, long-term disability, and long-term care and p ersonal legal services

ABOUT WHATCOM COUNTY:

Working with Opportunity Council in Whatcom County is more than just a job, it’s a chance to be part of something bigger. Surrounded by the natural beauty of the Pacific Northwest, our community is rooted in compassion, collaboration, and a shared commitment to positive change. Whether you're supporting local families, advocating for equity, or building programs that uplift our neighbors, you'll find purpose and connection here. Join us in building a stronger Whatcom County where everyone has the chance to thrive and contribute

We believe our team should reflect the communities we serve. That’s why we strongly encourage people of color, LGBTQIA+ individuals, Veterans, and people with disabilities to apply. Opportunity Council is proud to be an Equal Employment Opportunity employer. We do not permit discrimination based on race, creed, color, national origin, gender, gender identity or expression, sexual orientation, religion, marital or family status, pregnancy, military or veteran status, age, genetic information, disability, use of a service animal, or any other status protected by law.