Housing Case Manager

Life Is Work; Illinois; On-site; USD 45,000 - 55,000; Full time

Job summary

Life Is Work Resource Center in Chicago, IL seeks a Housing Case Manager to provide wraparound housing and non-medical case management for TLGBQ+ communities affected by HIV and housing insecurity.

You will coordinate housing placements, navigate HMIS, connect clients to healthcare, employment programs, and social services, and document progress in line with funding and agency standards.

Compassion, attention to detail, and commitment to affirming, trauma-informed care are essential.

Responsibilities

• Manage a caseload of clients with individualized, trauma-informed care.
• Conduct intake assessments, develop service plans, and document progress toward housing goals.
• Assist clients in accessing stable housing through placement services and ongoing support.
• Provide non-medical case management, connecting clients to health, HIV services, employment programs, and social services.
• Utilize Housing First to support securing and maintaining housing.
• Assist with housing applications, referrals, and navigation of housing systems (HMIS).
• Advocate for clients with landlords and housing agencies to ensure stability.
• Support housing for people living with HIV, survivors of gender-based violence, and those reentering society post incarceration.
• Provide referrals for background checks, expungement, employment, and supportive services.
• Assist with housing stability and exit plans, and complete monthly housing visits.
• Collaborate with healthcare providers to link clients to HIV prevention and treatment services.
• Promote wellness with harm reduction, PrEP, ART, and health strategies.
• Support health goals via referrals to gender-affirming care, mental health, and substance use programs.
• Maintain accurate documentation per program standards and funder requirements.
• Track housing placements and health outcomes for reporting and evaluation.
• Collaborate with partners to deliver services and advocacy.

Job description

Job Description

Job Description

Job Title: Housing Case Manager

Organization: Life Is Work Resource Center

Location: Chicago, IL (West Side and South Side locations) Employment Type: Full-Time, Exempt,

Salary: $50,000

About: Life Is Work is a trans-led nonprofit organization that educates, empowers, and organizes Transgender, Lesbian, Gay, Bi-Sexual, and Queer+ (TLGBQ+) individuals from diverse backgrounds to secure safety, wellness, and justice for all. As a Coordinated Entry site, we use a Housing First approach to address housing insecurity and provide compassionate, trauma-informed, and affirming services to community members impacted by HIV and systemic inequities.

Position Overview: The Housing Case Manager will play a key role in Life Is Work’s efforts to end the HIV epidemic by providing wraparound support and housing services to individuals living with, or impacted by HIV/AIDS, gender based-violence survivors and people reentering back into society post incarceration and/or justice involved. This role involves coordinating housing placements, delivering non-medical case management, and supporting clients in accessing resources that improve their health outcomes and overall stability.

The ideal candidate is compassionate, detail-oriented, and committed to providing affirming services to TLGBQ+ communities facing housing instability.

Key Responsibilities

Case Management

• Manage a caseload of clients by providing individualized, client-centered, and trauma-informed care.
• Conduct intake assessments, develop service plans, and document progress toward housing goals.
• Assist clients in accessing stable housing through placement services and ongoing support.
• Provide non-medical case management, connecting clients to resources including healthcare, HIV prevention/treatment services, employment programs, and social services.

Housing Support

• Utilize the Housing First approach to support clients in securing and maintaining housing.
• Assist clients with housing applications, referrals, and navigation of housing systems, including the Homeless Management Information System (HMIS).
• Advocate for clients with landlords, housing agencies, and other service providers to ensure long-term housing stability.
• Support housing for people living with HIV, survivors of gender-based violence, people reentering back into society post incarceration/ justice-involved
• Supportive services referrals for background and expungement services, employment referrals
• Assist with housing stability plan
• Assis with housing exit plans
• Complete monthly housing visits

Health and Wellness Coordination

• Collaborate with healthcare providers and community partners to link clients to HIV prevention and treatment services.
• Promote client wellness by offering education and resources on harm reduction, PrEP, ART, and other health strategies.
• Support clients in achieving health-related goals through referrals to gender-affirming care, mental health services, and substance use support programs.

Program Documentation and Reporting

• Maintain accurate, timely documentation in compliance with program, funder, and agency standards.
• Monitor client progress and participate in regular case reviews with the Housing Program Manager.
• Track housing placements, health outcomes, and other relevant program metrics to support reporting and evaluation.

Community Engagement and Advocacy

• Collaborate with Life Is Work’s community partners, including the AIDS Foundation of Chicago, Center on Halsted, and Task Force Prevention Services, to deliver wr