Housing Assistance Technician (Part-Time)

EAST ORANGE HOUSING AUTHORITY; East Orange (NJ); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Retirement plan

Paid time off

Job summary

The East Orange Housing Authority seeks a Housing Assistance Technician to support the Housing Choice Voucher program by evaluating eligibility, processing leases and recertifications, and ensuring compliance with HUD rules. You will maintain accurate records and provide service to participants and property owners.

This role requires precise data handling, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• Minimum high school diploma; associate/bachelor preferred.
• Strong math calculation skills.
• Proficient in Microsoft Office.
• Excellent written and verbal communication.
• At least 2 years public housing or HCV experience.
• PHA-Webb software knowledge is a plus.

Responsibilities

• Assist with eligibility determinations for participants and owners.
• Enforce federal, state, local, and agency regulations and policies.
• Explain program rules to applicants, participants, and owners.
• Schedule appointments and maintain client, owner, and rent data records.
• Review information for accuracy and safeguard confidential data.
• Assess obligations and noncompliance, prepare documents for terminations, attend informal hearings.
• Research HUD updates and run periodic reports to prevent overpayments.
• Process initial leases, annual recertifications, interims, and moves.
• Data entry in housing software, Word, Excel, and related tools.
• Submit weekly/monthly reports and other duties as assigned.

Skills

Communication skills

Written communication

Math skills

Public housing program knowledge

Education

High school diploma

Associate or Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Office

PHA-Webb Software

Job description

Description

The Housing Assistance Technician supports the Housing Choice Voucher Program by processing participant eligibility, leases, and recertifications while ensuring compliance with HUD and agency regulations. This position maintains accurate records, provides customer service to participants and property owners, and assists with reporting and program administration. This position reports directly to the Housing Choice Voucher Program Manager and performs the following duties:

MAIN JOB TASKS AND RESPONSIBILITIES:

• Assist with determination of eligibility for potential program participants and owners;
• Enforcement of federal, state, local and agency regulations, policies and procedures;
• Display understanding of the program rules, regulations, policies and procedures to prospective applicants, participants and property owners
• Schedule and provide follow up as necessary on appointments, maintain accurate client, owner and rent data records
• Review information for accuracy, update information as needed and secure confidential information and respond to and mediate concerns and complaints
• Review participant obligations and responsibilities and determine program noncompliance or violations. Prepare documents if needed as it may relate to program terminations and attend Informal Hearings with the Housing Choice Voucher Manager if requested
• Conduct ongoing research in accordance with HUD related program changes and updates, and conduct periodic HUD reports to avoid overpayment and misuse of federal funding that include but are not limited to: deceased tenant reports, debts owed reports and multiple subsidy reports
• Process participant initial unit lease ups, annual recertifications, interims, and issue necessary paperwork to assist in facilitating a participant move to another unit or jurisdiction
• Data entry and processing in our housing software system, Microsoft Word, Microsoft Excel and additional computer and software applications as needed
• Submit weekly/monthly reports as requested by management
• Other related duties assigned

COMPENSATION AND BENEFITS:

• Salary Range: $24-28 an hour, commensurate with experience
• Retirement plan
• Paid time off (personal days, sick leave, holidays)

Requirements

REQUIREMENTS:

• Minimum High School Diploma or equivalent. Associate’s or bachelor’s degree preferred.
• Working Knowledge of basic math computation.
• Understanding and working application of Microsoft Office.
• Excellent communication and written skills.
• A minimum of (2) years of progressively responsible work experience for a public housing agency (Public Housing Program or Housing Choice Voucher Program)
• PHA-Webb Software knowledge a plus.