Housing Administrative Assistant – Resident Services

Monroe Group Ltd.; Kansas City (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Monroe Group Ltd. is seeking an Administrative Assistant to support housing operations, manage calls, mail, scheduling, and program coordination. The role involves liaising with residents, tenants, and vendors while upholding a professional image and confidentiality.

Responsibilities include handling Section 8 and LIHTC paperwork, coordinating resident activities, and maintaining accurate records. Ability to work with minimal supervision and in a fast-paced environment is essential.

Qualifications

• Knowledge of Section 8 affordable housing process / procedures.
• Familiar with One-Site rental program.
• Ability to work in a fast paced environment.
• Excellent verbal and written communication skills.
• Ability to complete tasks with minimal supervision.

Responsibilities

• Relay incoming and interoffice calls, process mail, and support scheduling and office tasks.
• Maintain filing and documentation for Section 8 and LIHTC processes.
• Coordinate resident programs and liaise with community agencies and service providers.
• Ensure confidentiality and professional interaction with residents, tenants, and vendors.
• Assist with tasks and projects to ensure smooth office operations.

Skills

Section 8 knowledge

One-Site rental program

Confidentiality

Time management

Verbal & written communication

Education

High School diploma

Job description

Monroe Group Ltd. is seeking an Administrative Assistant to support housing operations, manage calls, mail, scheduling, and program coordination. The role involves liaising with residents, tenants, and vendors while upholding a professional image and confidentiality.

Responsibilities include handling Section 8 and LIHTC paperwork, coordinating resident activities, and maintaining accurate records. Ability to work with minimal supervision and in a fast-paced environment is essential.