Assistant Community Manager - Garden City Apts.

Monroe Group LTD; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Disability insurance

11 paid holidays

Vacation

Sick time

401k with company match

Job summary

Monroe Group LTD is seeking an Assistant Community Manager in Houston, TX to support day-to-day operations of a PBS8 community. You will assist with leasing, rent processing, and resident services while maintaining a positive, team-oriented environment.

The ideal candidate has affordable housing management experience, strong communication skills, and the ability to multitask in a fast-paced office. This role emphasizes customer service and professional conduct in daily interactions.

Qualifications

• Experience in Affordable Housing Apartment Management.
• Strong communication skills, verbal and written.
• Ability to multi-task, meet deadlines and maintain accuracy in a busy office.
• Work well in a team or independently with minimal oversight.
• Background in Project-Based Section 8 is a plus.

Responsibilities

• Under the Community Manager, prepare lease packets and rent calculations.
• Maintain resident/property files and waiting lists.
• Manage rent collection and issue eviction notices as needed.
• Assist with supplies, invoices, and maintenance scheduling.
• Perform other duties as assigned.

Skills

Team leadership

Customer service

Multi-tasking

Professional demeanor

Education

High school diploma or equivalent

College degree preferred

Tools

Yardi

MS Office

Property management software

Job description

Monroe Group is looking for an Assistant Community Manager to join our team!

We are seeking an Assistant Community Manager who can provide management support to our affordable PBS8 community. Our ideal candidates are interested in growing with the company. Candidates have the personality to positively interact with applicants, residents, and co-workers. They enjoy leading teams, like to work hard while having fun, and are strong problem-solvers.

OUR IDEAL CANDIDATE has experience in Affordable Housing Apartment Management. Should possess strong communication skills, both verbal and written, be able to multi-task, meet deadlines and produce accurate work consistently in a very busy office, while demonstrating a professional demeanor at all times. This person must be able to work as part of a team, or can work independently with little oversight. Is a dynamic leader, possessing the ability to motivate and lead teams. Has a strong background in Project-Based Section 8. Is marketing savvy and proficient in MS Office (Word, Excel) and Property Management-related software. Must enjoy working with people and have a passion for customer service!

The Details:

Our Assistant Community Managers are mentored to grow with the company, and they are prepared and willing to step in and oversee the operations in the absence of a manager. They are tasked with duties and are fully accountable to support the day-to-day property operations, overseeing and enhancing the value of the property, and ensuring the property team is positive and successful. Specific duties include:

• Under the direction of the Community Manager, complete the lease packet, calculate rent, and prepare all documents in accordance with Monroe policy and procedures
• Maintain resident and property files and waiting lists
• Responsible for rent collection and preparing lease enforcement notices
• Assist with ordering supplies, processing invoices, and tracking maintenance schedules
• Performs all other duties as assigned

Where is the job located?

Houston, TX

Why join the Monroe Team?

Monroe Group is one of the country’s fastest-growing affordable housing management companies with a portfolio of 90+ affordable communities, 9,000 units in Twenty-six (26) States, and growing. We believe in building Teams, each voice is heard and valued!

Great benefits!

• medical, dental, and vision insurance including a Flexible Spending Account and Health Savings Account
• company-paid life insurance
• short and long-term disability insurance options
• 11 paid holidays
• vacation
• sick time
• 401k program with a company match of up to 4%

Requirements

for consideration are:

• High School diploma or equivalent, (College Degree is preferred)
• Minimum of one (1) year as a leasing or administrative assistant
• Working Knowledge of Onsite or Yardi Software
• English language proficiency (read, speak, and write)
• The ability to pass a full background check

Additional preferred requirements for Affordable Housing properties:

Participated in Management and Occupancy reviews and UPCS/REAC Inspections and have experience with resident-occupied project renovations.

Additional Information:

• The work schedule is Monday-Friday (occasional weekends and evenings as needed) ***
• Valid driver’s license and vehicle required
• Employment with Monroe Group is contingent upon the successful completion of background check ***