Housing Access & Support Specialist

King County Housing Authority

Seattle (WA)

Hybrid

USD 45,000 - 59,000

Full time

3 days ago

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Job summary

King County Housing Authority (KCHA) is recruiting for a Housing Assistant to join the Housing Choice Voucher Department, supporting the delivery of critical services that help individuals and families access and maintain affordable housing.

As a key point of contact for clients, landlords, and community partners, the Housing Assistant plays an essential role in ensuring a smooth and responsive experience by providing program support, processing documentation, and delivering high-quality

Qualifications

High School Diploma or GED and minimal administrative support experience with customer service.
Equivalent combination of experience and education providing necessary knowledge, skills, and abilities.
Experience with data entry, record keeping, and accurate documentation.
Proficiency with MS Office programs including Word, Excel, Outlook; familiarity with Adobe, DocuSign and Yardi.

Responsibilities

Customer Service: handle inquiries via phone, email and in person; operate a multi-line switchboard.
Housing Program Support: manage intake documents, verifications, scans and indexing; communicate with third parties.
General Office & Clerical Support: data entry, file management, and correspondence.