Housing Access Navigator

Primavera Foundation Inc; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

The Primavera Foundation, a Tucson-based nonprofit, seeks an Intake Specialist to work at HIP drop-in center, assisting participants with housing assessments, referrals, and resources.

You will conduct intake interviews, maintain HMIS records, and coordinate with partners to connect clients to shelter and housing solutions. Prior social services experience is preferred; bilingual skills are a plus.

Qualifications

• Bachelor’s degree in a related field from an accredited college or university.
• At least one year of professional social services work experience as a resource specialist or case manager.
• Proficiency with Word, Excel, and Outlook.
• Valid Arizona Driver’s license, clean driving record, proof of insurance, and reliable transportation.
• Current CPR and First Aid certification, or ability to obtain upon hire.
• Level 1 fingerprint clearance card, or ability to obtain upon hire.

Responsibilities

• Conduct housing assessments in person and by phone, ensuring proper documentation and accurate referrals are made to the county same day.
• Complete intake interviews for ES housing programs and fully execute intake paperwork.
• Create and maintain HMIS electronic records and case notes for participants, ensuring that data is entered same day, while maintaining 99% data accuracy and completeness.
• Refer participants to eligible services and provide necessary support to reduce barriers and establish linkages to housing and other services.
• Participate in required meetings and trainings internally and in coordination with collaborators.
• Cross train with other ES staff to promote knowledge and skills and to ensure adequate coverage of daily operations.
• Maintain working knowledge of shelter resources in the community, and use current internal process to refer participants to Primavera shelters.
• Maintain professional relationships and boundaries with participants, and follow confidentiality policies.
• Adhere to and demonstrate Primavera’s guiding principles of integrity, respect, accountability, compassion, and leadership.
• Other duties as assigned by leadership.

Skills

Community resources knowledge

Verbal and written communication

Multi-tasking

Independent work

Diversity collaboration

Education

Bachelor’s degree in related field

Tools

Microsoft Word

Microsoft Excel

Outlook

Database systems

Job description

The Primavera Foundation, a Tucson-based nonprofit, seeks an Intake Specialist to work at HIP drop-in center, assisting participants with housing assessments, referrals, and resources.

You will conduct intake interviews, maintain HMIS records, and coordinate with partners to connect clients to shelter and housing solutions. Prior social services experience is preferred; bilingual skills are a plus.