Ocean Course Cottage Attendant

Kiawahresort; Kiawah Island (SC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Exclusive Discounts

Employee Meal Program

Employee Trainings and Appreciation

Recognition Awards and Incentive

Career Development

Wellness Fair

Free Parking

Healthcare benefits for full-time

Job summary

Kiawah Island Golf Resort seeks an Ocean Course Cottage Attendant to clean The Ocean Course Cottages and Clubhouse daily, with guest arrival prep and inspection. Responsibilities include stocking amenities, delivering meals, and ensuring pre-ordered items are ready for arrivals.

Strong attention to detail and guest focus are essential for high-end service. Requires ability to lift up to 50 lbs, computer familiarity, and a flexible schedule including weekends and holidays.

Qualifications

• Strong organizational and time management skills.
• Computer fluency is required.
• Ability to work a flexible schedule, including weekends and holidays.
• Must have a valid driver’s license and a reliable vehicle.
• Ability to lift a maximum of 50 lbs.
• Ability to follow directions, perform tasks with attention to detail, speed, accuracy, and follow-through.
• Ability to work without direct supervision.
• Ability to work well as part of a team, set-up and organize work areas with designated equipment.
• Report any faulty equipment, maintenance needs, safety hazards, etc.

Responsibilities

• Clean The Ocean Course Cottages, including beds, bathrooms, dusting and vacuuming.
• Change and replenish bed linens, towels and guest amenities as needed.
• Perform deep cleaning tasks as needed.
• Stock, maintain, and transport housekeeping supply cart daily; maintain linen storage for the Cottages.
• Deliver meals to cottages and manage breakfast and other meals.
• Place personalized amenities in Cottages for arrivals.
• Ensure pre-ordered food, beverage, and items are stocked for guests.
• Take requests, own them, and ensure tasks are completed.
• Remain courteous and helpful to guests and co-workers at all times.
• Interact with high-end clientele in a personable manner.
• Maintain storage areas and cleaning equipment.
• Follow established cleaning procedures for all public spaces.
• Clean multiple common areas in a timely and efficient manner.
• Ensure restrooms are stocked and refreshed continuously.
• Document maintenance requests daily for Cottages and The Ocean Course Clubhouse.
• Dispose of trash and recyclables.
• Replenish cutlery & kitchen equipment and inventory for Cottages.
• Be efficient on computers; send emails and learn computer systems for F&B, front desk, and golf tee-times.
• Communicate with guests via email to fulfill requests and coordinate with departments.
• All other duties as assigned.

Skills

Organizational skills

Computer fluency

Flexible schedule

Driver's license

Heavy lifting

Attention to detail

Independence

Team player

Communication

Job description

Position Summary:

The Ocean Course Cottage Attendant will be responsible for the daily cleaning of The Ocean Course Clubhouse, as well as, the daily performance of departure cleaning and guest arrival preparation/inspection of The Ocean Course Cottages. Duties also include concierge services, placing amenities in the Cottages, ensuring that items ordered by guests are in the Cottages prior to arrivals. A strong attention to detail, guest focus, and communication is critical to this position.

Pay Rate:

The rate of pay listed on job boards are auto-generated numbers. Kiawah Island Golf Resort’s actual rate of pay for this position is $20.00 per hour.

Qualifications:

• Strong organizational and time management skills.
• Computer fluency is required.
• Ability to work a flexible schedule, including weekends and holidays.
• Must have a valid driver’s license and a reliable vehicle. Use of your own vehicle is required.
• Ability to lift a maximum of 50 lbs.
• Ability to follow directions, perform tasks with attention to detail, speed, accuracy, and follow-through.
• Ability to work without direct supervision.
• Ability to work well as part of a team, set-up and organize work areas with designated equipment.
• Report any faulty equipment, maintenance needs, safety hazards, etc.

Expectations & Responsibilities:

• Clean The Ocean Course Cottages, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming.
• Change and replenish bed linens, towels and guest amenities, as needed.
• Perform deep cleaning tasks, as needed.
• Stock, maintain, and transport housekeeping supply cart on a daily basis as well as maintain linen storage for the Cottages. Deliver meals to cottages, breakfast and sometimes other meals.
• Responsible for placing personalized amenities in Cottages for arrivals.
• Ensure that all pre-ordered food, beverage, and other items are stocked for guests.
• Ability to take all requests, take ownership of the requests and ensure the tasks are completed.
• Remain alert, courteous and helpful to the guests and co-workers at all times.
• Should be articulate and personable in interaction with the high-end clientele.
• Ensure all storage areas are clean and well maintainedwith all cleaning equipment and supplies.
• Maintain established cleaning/cleanliness procedures in all public spaces in The Ocean Course Clubhouse (restrooms, locker rooms, lobby, function spaces).
• Clean multiple common areas in a timely and efficient manner.
• Ensure that restrooms are maintained and refreshed with supplies on a continuous basis.
• Document maintenance requests on a daily basisfor Cottages and The Ocean Course Clubhouse.
• Dispose of trash and recyclables.
• Replenish cutlery & kitchen equipment in Cottages, as needed & inventory for Cottages.
• Must be efficient on computers and be able to send e-mails and learn computer systems for food and beverage, front desk and golf tee-times
• Must be able to speak with guests and e-mail with them to have their requests and customize their visit as well as e-mail internal departments and shift reports.
• All other duties, as assigned.

Essential Physical Requirements:

• Must be able to lift minimum weight of 50 lbs. across short-medium distances.
• Must be able to stand for the entirety of shift while reaching, bending and stooping.
• Must be able to work on site due to daily needs of the job requirements.

• Ability to reach, bend, lift, and carry furniture and equipment.

Perks & Benefits:

• Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops
• Employee Meal Program
• Employee Trainings and Appreciation Events throughout the year
• Recognition Awards and Incentive Events, Peer to Peer Recognition
• Leadership & Career Development
• Bi-annual Wellness Fair
• Free Parking!
• Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment.
• 401k – available after 30 days of employment

Our Story:

Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation.

The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort on the East Coast. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality.