Houseperson/ Security- Full Time

Homewood Suites Worcester; Canal District (MA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical & Dental Insurance

Disability & Life Insurance

401(k) with match

Vacation

Sick leave

Brand discounts

Job summary

Homewood Suites Worcester is seeking a hands-on Houseperson to maintain the cleanliness and appearance of the hotel while delivering friendly guest service. Schedule is 6:00 PM - 2:00 AM with flexible days.

The role includes cleaning public areas, deep cleaning, meeting-room setup, restocking supplies, and assisting room attendants. Availability on weekends and holidays is required, with physical duties and safety responsibilities outlined in the description.

Qualifications

• Hotel experience is a plus.
• Able to lift up to 50 lbs.
• Able to bend and stoop.
• Able to climb ladders.
• Able to stand and walk for extended periods.
• Availability on weekends and holidays.

Responsibilities

• Clean and maintain public hotel areas: lobbies, hallways, restrooms, stairs, outdoors, and parking.
• Perform deep cleaning of assigned areas.
• Set up and maintain lobby functions, including coffee service and water service.
• Clean and set up meeting rooms for scheduled functions.
• Assist with delivery and restocking of housekeeping stations.
• Collect and dispose of trash and recyclables across property.
• Support room attendants with linens, towels, and guest supplies.
• Strip linens and remove trash from guest rooms as needed.
• Maintain equipment and storage areas organized.
• Deliver service items to guest rooms from the front desk.
• Conduct periodic walkthroughs to identify safety or security concerns.
• Ensure back-of-house doors and restricted areas remain secured.
• Assist in emergencies following safety procedures.
• Perform other duties as assigned.

Skills

Guest service

Hotel experience

Physical stamina

Job description

Description

We are seeking a hands-on, dynamic individual to join our team. The Houseperson is responsible for maintaining the cleanliness and appearance of the hotel and providing guests with quality service in a timely and friendly manner.

Schedule: 6:00 PM - 2:00 AM, flexible days.

Responsibilities:

• Clean and maintain the appearance of public areas of the hotel, including lobbies, hallways, restrooms, stairwells, outdoor areas, and parking lots.
• Perform deep cleaning of assigned areas.
• Set up and maintain complimentary lobby functions, including coffee service and water service.
• Clean and set up meeting rooms for scheduled functions.
• Assist with delivery and restocking of housekeeping stations.
• Collect and dispose of trash and recyclables throughout the property, including outdoor spaces and parking lots.
• Support room attendants by supplying clean linens, towels, and guest supplies as needed.
• Support room attendants by stripping linens and removing trash from guest rooms as needed.
• Maintain equipment and storage areas in an organized manner.
• Deliver service items to guest rooms upon request from the front desk.
• Conduct periodic walkthroughs of public areas to identify safety or security concerns and report them immediately.
• Ensure back-of-house doors, storage rooms, and restricted access areas remain properly secured.
• Assist in emergency situations by following established safety and security procedures.
• Perform other duties as assigned or needed.

The benefits package offered to eligible associates includes:

• Medical and Dental Insurance
• Long Term Disability and Life Insurance
• 401(k) retirement plan with Employer Match
• Vacation
• Sick time
• Brand specific team discounts

Requirements

Requirements:

• Hotel experience a plus
• Able to lift and carry up to 50 lbs.
• Able to bend and stoop
• Able to climb ladders
• Able to stand and walk for extended periods of time
• Availability on weekends and holidays.