Houseperson/Houseman

Sunridge Hotel Group; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Sunridge Hotel Group in Phoenix, Arizona is seeking a dedicated Houseperson/Houseman. The role includes assisting housekeepers with linen and trash removal, maintaining cleanliness of storage areas, and responding to guest requests for supplies.

The ideal candidate will demonstrate strong problem-solving skills, dependability, and a commitment to teamwork. Successful applicants will thrive in a dynamic environment and contribute to a positive guest experience.

Qualifications

• Ability to resolve problems and respond to customer needs promptly.
• Capable of working well in a team and respecting cultural differences.
• Adheres to policies and demonstrates organizational support.

Responsibilities

• Assist housekeepers with removing linen and trash.
• Stock and maintain linen storage closets.
• Respond to special guest requests and ensure cleanliness.

Skills

Problem Solving

Customer Service

Team Work

Organizational Support

Adaptability

Dependability

Initiative

Planning/Organizing

Professionalism

Quality

Safety and Security

Job description

The Houseperson/Houseman does the following duties:

ESSENTIAL FUNCTIONS

• Assists housekeepers with removing linen and trash from all check out rooms
• Stocks linen storage closets and keeps them free of debris and anything that may be a trip or fire hazard
• Responds to guests special requests for miscellaneous items like cribs. extra towels, etc
• Helps keep outside grounds and parking lot areas free of trash and debris.
• Helps the housekeepers make beds or clean rooms if necessary
• Unloading shipments from delivery truck
• All other duties as assigned

COMPETENCY

• Problem Solving - Identifies and resolves problems in a timely manner;
• Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance;
• Team Work - Contributes to building a positive team spirit.
• Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
• Organizational Support - Follows policies and procedures including but not limited to, dress code policies
• Adaptability - Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction; Completes tasks on time or notifies
  appropriate person with an alternate plan.
• Initiative - Asks for and offers help when needed.
• Planning/Organizing Prioritizes and plans work activities; Uses time efficiently.
• Professionalism - Treats others with respect and consideration regardless of their status or position.
• Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own
  work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner.
• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses
  equipment and materials properly.