Houseperson - Housekeeping

Hard Rock International; Tampa (FL); Hybrid; USD 18,000 - 23,000; Full time

Job summary

Hard Rock International is seeking a Room Attendant to ensure clean rooms under the supervision of the Housekeeping Manager and Supervisors. Duties include cleaning guest rooms, replacing linens, replenishing amenities, and maintaining a safe, organized workspace while delivering positive guest relations.

Qualifications include a high school diploma or GED, preferred hotel cleaning experience, basic computer skills, and basic math ability. Fluency in English is required; Spanish is a plus.

Qualifications

• High school diploma or GED required
• Previous hotel cleaning experience is preferred
• Basic computer experience is preferred
• Must possess basic mathematical skills: ability to add, subtract, multiply, and divide
• Must be attentive to detail
• Must be able to communicate effectively with guests in English
• Bilingual in Spanish preferred

Responsibilities

• Services guest rooms using cleaning agents and equipment to ensure adherence to department policies
• Removes inventories and replaces soiled linens and prepares rooms for guest arrivals
• Organizes and/or replenishes guest room amenities
• Maintains a clean and orderly cart with adequate supplies
• Maintains a clean, safe, hazard-free work environment within areas of responsibility
• Promotes positive guest relations at all times
• Other duties as assigned

Skills

English communication

Attention to detail

Basic math

Spanish preferred

Guest service mindset

Education

High school diploma or GED

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

Responsibilities

The Room Attendant is responsible for, under the supervision of the Housekeeping Manager and Supervisors, ensuring clean rooms.

• Services guest rooms using cleaning agents and equipment to ensure adherence to department policies
• Removes inventories and replaces soiled linens and prepares rooms for guest arrivals
• Organizes and/or replenishes guest room amenities
• Maintains a clean and orderly cart with adequate supplies
• Maintains a clean, safe, hazard-free work environment within areas of responsibility
• Promotes positive guest relations at all times

Other duties as assigned

Qualifications

• High school diploma or GED required
• Previous hotel cleaning experience is preferred
• Basic computer experience is preferred
• Must possess basic mathematical skills: ability to add, subtract, multiply, and divide
• Must be attentive to detail
• Must be able to communicate effectively with guests in English
• Bilingual in Spanish preferred

Work Environment

Duties and responsibilities are typically performed in the Hotel Rooms. There may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. Employee will be frequently required to stoop, kneel, or crouch.

• Required to push cleaning cart and operate vacuums.
• Must be able to lift approximately 20-25lbs of furniture, equipment, trash, and linens

Native American Preference Policy

The Tribal Council gives preference in all of its employment practices to Native Americans.

• First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements.
• Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment.

• Credit Check
• Criminal Background Check
• Drug Screen

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!