Houseperson - Hershey Inn & Suites

Hershey Entertainment & Resorts Company; Hummelstown (Dauphin County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free park admission

Medical, dental, vision coverage

401(k) contributions

Paid time off

Employee discounts

Job summary

Hershey Inn & Suites in Hershey, PA is seeking a dedicated House Person to maintain high cleanliness in guest rooms and public spaces. The role supports housekeeping operations on-site, following safety standards and guest service guidelines.

The position runs full-time with shifts that may include mornings, weekends, and holidays. Perks include free park admission, benefits, and opportunities for growth within Hershey Hospitality.

Qualifications

• Must be at least 18 years of age.
• Must pass the post-offer employment physical exam.

Responsibilities

• Vacuuming and cleaning carpeted areas and floors in public and guest spaces.
• Maintain cleanliness of public spaces, walkways and offices.
• Extract and shampoo carpets in guest areas and offices.
• Dusting, polishing and trash collection throughout property.
• Assist guests with luggage and respond to requests.
• Perform other duties as assigned.

Skills

Guest service

Communication

Self-motivation

Attention to detail

Job description

Be part of the opening team at Hershey Inn & Suites, the newest addition to The Official Resorts Of Hersheypark®, opening Spring 2026. Located just minutes from the Park, Hershey Inn & Suites features 130 rooms including 7 suites, complimentary continental breakfast, an indoor pool, arcade, and fitness center.

The House Person at Hershey Inn & Suites ensures an organized and high level of cleanliness in all guest rooms, public and heart-of-house spaces.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Vacuuming all carpeted areas and sweeping and mopping floors, vending areas, public stairwells, elevators, and office spaces.*
• Maintaining and detailing all public spaces, walkways, offices, dining outlets, bathrooms, and lockers, including employee areas.*
• Extracting and shampooing public areas, guest rooms, and office carpets.*
• Completing high and low dusting and polishing.*
• Collecting trash throughout the guest public spaces and offices across the property.*
• Moving and rearranging furniture.*
• Loading and unloading delivery trucks.*
• Delivering clean/dirty linens to and from floor linen rooms.*
• Performing heavy or out-of-reach work for housekeepers in guest rooms.*
• Completing guest request calls.*
• Assisting guests with luggage.*
• Performing all other duties as assigned.*

Qualifications

• Must be at least 18 years of age or older.
• This position requires successful completion and passing of the post-offer employment physical exam.

Knowledge, Skills, And Abilities

• Professional guest service attitude, well-groomed, professional appearance, and self-confidence.
• Self-motivated and capable of working alone.
• Ability to understand and communicate instructions, both written and verbal.
• Experience operating a Scissor Lift, Extractor/Shampooer, High/Low Speed Buffer/Floor Striper, or qualified ability after completing training.
• Comply with company and department grooming standards and policies.
• Must have the visual ability to meet our very high cleaning standards.

Job Demands

• Normal working hours are 8AM-4:30PM, 8:30AM-5PM or 9AM-5:30PM; Monday thru Sunday; working weekends and holidays are required.
• Adhere to company uniformed dress code. Proper slip resistant footwear to be provided by employee.
• Considerable walking and pushing/ pulling of linen carts is required.
• Ability to safely use chemicals in and around the workplace meeting OSHA standards.
• Ability to lift up to 50 lbs.
• Standing, walking, bending, kneeling, handling, stooping, reaching, lifting and repetitive motions.
• While performing the duties of this job, the employee is required to
• Constantly (67 – 100% of time): Stand, Walk, Reach forward, and Balance
• Frequently (34 – 66% of time): Lift (0-20 lbs), Push (0-10 lbs), Pull (0-10 lbs), Stoop, Kneel, Crouch, Handle Objects, Grasp and Operate controls
• Occasionally (1 – 33%): Lift (21 – 50 lbs), Carry (11 – 50 lbs), Push (11 – 20 lbs), Pull (11 – 20 lbs), Climb Stairs, Reach Overhead, and Crawl

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.