Houseperson / Bellhop 26'-27' Season

Rustler Lodge Inc

Alta (UT)

Sur place

USD 17 000 - 25 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Ski pass included
Onsite housing available
Meals provided during shift

Résumé du poste

Rustler Lodge Inc. in Alta, Utah seeks a Houseperson / Bellhop for a full-time seasonal role from December 1 through late April. You will support front desk operations, housekeeping and transportation to ensure a seamless guest experience, including check-ins, luggage handling and turndown service.

Ideal candidates are 21+, have a valid driver’s license, strong customer service skills, and a willingness to work varied shifts. Ski pass included and on-site housing may be available.

Qualifications

  • Valid driver’s license with clean record.
  • Must be 21 years old.
  • Strong interpersonal communication.
  • Ability to analyze and solve problems.
  • Ability to multi-task in a fast-paced environment.
  • Positive attitude, professional demeanor and appearance.

Responsabilités

  • Show up on time, in uniform, ready to work.
  • Assist Front Office staff with guest check-in and check-out procedures.
  • Luggage handling.
  • Snow and garbage removal.
  • Light maintenance tasks.
  • Assist with laundry, housekeeping and public area cleaning.
  • Provide nightly turndown service.
  • Valet parking.
  • Shuttle service in the Alta/Snowbird area.
  • Assist guests with questions and requests.
  • Perform additional tasks as assigned by management.

Connaissances

Customer service
Interpersonal communication
Multi-tasking
Problem solving
Valid driver’s license

Description du poste

Houseperson / Bellhop

Employment: Full Time Seasonal December 1st - Mid April

FLSA status: Non-exempt

Working at Alta's Rustler Lodge is the ULTIMATE SKI JOB! You get to ski every day!

Employment Dates: December 1st- April 26th (exact dates subject to change)

Voted Trip Advisors best of the best North American Ski Lodge in 2022!

Both employees and guests return to the Rustler year after year, a testament to our friendly and supportive working environment. We expect our employees to focus on customer service and knowledge of the job responsibilities while at work. While not working we encourage our employees to take advantage of the world-class skiing outside our door and the great Alta community.

The Houseperson / Bellhop is a versatile and essential member of the Rustler Lodge guest services team, supporting front desk operations, housekeeping, maintenance, and transportation to ensure every aspect of the guest experience runs smoothly and seamlessly. From welcoming guests with a lodge tour at check-in to providing nightly turndown service, handling luggage, clearing snow, and shuttling guests through the Alta and Snowbird area, this role touches nearly every part of the lodge operation and directly delivers on the Rustler's commitment to "service above all." This position is well-suited to a hardworking, adaptable, and genuinely guest-focused individual who takes pride in doing whatever it takes to ensure every Rustler Lodge guest feels pampered, welcomed, and at home.

Essential Duties and Responsibilities:

  • Show up on time, in uniform ready to work
  • Assist Front Office staff with guest check-in and check-out procedures, including lodge tours
  • Luggage handling
  • Snow and garbage removal
  • Light maintenance
  • Assist with laundry, housekeeping, and public area cleaning
  • Provide nightly turndown service
  • Valet parking
  • Shuttle service in the Alta/Snowbird area
  • Assist guests with questions and requests
  • Perform additional tasks as assigned by management

Qualifications:

  • Valid driver's license and clean driving record
  • Must be 21 years old
  • Quality interpersonal communication skills
  • Ability to analyze and solve problems
  • Ability to multi-task
  • Positive attitude, professional manner and appearance in all situations
  • Must be able to stand and shovel snow for long periods of time
  • Must be able to lift up to 50lbs

Work Schedule

  • Exact shift times may vary, employees assigned a variety of shifts throughout the week: 6:30 am – 2:30 pm, 11:00 am – 7:00 pm; 4:0 0 pm – 12:00 am; 8:00-11:00am and 3:00 pm to 7:00 pm
  • Some ski time available most days depending on shifts
  • Weekend and Holiday work required
  • No vacation as this is a seasonal position

Accommodations

  • Both live out and live-in positions available
  • For live in positions, onsite housing available in shared dormitory style rooms. Bi weekly room and board charge of $125 includes three meals a day
  • Meals provided while on shift for live out employees
  • Ski pass included

Alta's Rustler Lodge is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, pregnancy, or any other characteristic protected by applicable federal or state law.

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