Houseperson

Hyatt; Tulsa (OK); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

Hyatt in Tulsa, OK is seeking a diligent House Attendant to clean and maintain the appearance of the hotel's public areas. Responsibilities include deep cleaning of assigned areas, setting up lobby functions, and delivering items to guest rooms on request.

You will follow Avion Hospitality standards, keep floors clean, shampoo carpets and furniture in public spaces, assist guests with luggage, and perform other duties as needed with a courteous, safety‑minded approach.

Qualifications

• High School diploma or equivalent and/or hotel experience preferred.
• Ability to follow Avion Hospitality standards and safety procedures.
• Flexibility to perform a range of housekeeping tasks as assigned by supervisor.

Responsibilities

• Clean and buff floors daily according to hotel standards.
• Shampoo carpets and furniture in public areas per hotel standards.
• Provide luggage assistance at check-in/check-out cheerfully.
• Maintain public restrooms and routine maintenance checks.
• Deliver service items to guest rooms on request.
• Turn in keys and assignment sheets to the appropriate department at shift end.

Skills

Customer service

Communication

Safety awareness

Education

High School diploma or equivalent

Job description

Description

The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk.

Job Duties & Functions

• Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Clean/Buff floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed according to hotel standards.
• Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift
• Handle all requests for luggage assistance at check in/our in a friendly, efficient and courteous manner.
• Practice safe work habits to ensure safety to guests, fellow associates and self.
• Handle items for "Lost and Found" according to Avion Hospitality standards.
• At the end of the shift, turn in all keys and assignment sheets to the Housekeeping or Front Office.
• Complete daily assignment check list and submit to supervisor at the end of the day.
• Perform other tasks/jobs as assigned by the supervisor or manager.

Requirements

Education & Experience

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

General

This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties as signed by the supervisor.

Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.