Houseperson

Hyatt House/Hyatt Place Houston Medical Center; Houston (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Hyatt House/Hyatt Place Houston Medical Center is seeking a House Attendant to maintain the cleanliness and appearance of public hotel areas. Responsibilities include deep cleaning of assigned areas, setting up lobby functions, delivering service items to guest rooms on request, and supporting front desk operations.

The role requires a High School diploma or equivalent and prior hotel or related field experience is preferred. Training in Avion Hospitality standards will be provided.

Qualifications

• Experience with hotel operations is a plus.
• Strong cleanliness standards and safety awareness.

Responsibilities

• Comply with Avion Hospitality standards and regulations to ensure safe, efficient hotel operations.
• Clean and buff floors in public areas daily per hotel standards.
• Shampoo carpets and furniture in public areas as needed.
• Assist guests with luggage in a friendly, efficient manner at check-in/out.
• Turn in keys and assignment sheets to supervisor at end of shift.
• Complete daily assignment checklist and report to supervisor.
• Perform other tasks as assigned by supervisor or manager.

Skills

Public area cleaning

Attention to detail

Teamwork

Education

High School diploma or equivalent

Job description

Description

The House Attendant responsibilities include cleaning and maintaining the appearance of the public

areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of

assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee

service and nightly concierge events, cleaning and setting-up meeting room functions, delivering

service items to guest rooms upon requests from the front desk.

Job Duties & Functions

• Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Clean/Buff floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed according to hotel standards.
• Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift
• Handle all requests for luggage assistance at check in/our in a friendly, efficient and courteous manner.
• Practice safe work habits to ensure safety to guests, fellow associates and self.
• Handle items for "Lost and Found" according to Avion Hospitality standards.
• At the end of the shift, turn in all keys and assignment sheets to the Housekeeping or Front Office.
• Complete daily assignment check list and submit to supervisor at the end of the day.
• Perform other tasks/jobs as assigned by the supervisor or manager.

Requirements

Education & Experience

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

General

This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties as signed by the supervisor.

Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.