Houseperson

Embassy-Suites-By-Hilton; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Embassy Suites by Hilton in Houston seeks a House Attendant to maintain clean, welcoming public areas including the lobby, meeting spaces, and restrooms. You will perform deep cleaning and assist with setting up lobby functions and guest-room item deliveries on request.

Responsibilities include safe work practices, luggage assistance at check-in/out, Lost and Found handling, and completing daily checklists. A high school diploma or equivalent is preferred, with hotel experience a plus.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Responsibilities

• Comply with Avion Hospitality standards and regulations to ensure safe, efficient hotel operations.
• Clean/ Buff floors daily according to hotel standards.
• Shampoo carpets in public areas and shampoo furniture as needed.
• Clean public restrooms and ensure regular maintenance throughout the shift.
• Provide luggage assistance at check-in/out in a friendly, efficient manner.
• Practice safe work habits to ensure guest, colleague, and self safety.
• Handle Lost and Found items per Avion Hospitality standards.
• Turn in keys and assignment sheets to the Housekeeping or Front Office at shift end.
• Complete daily assignment check list and submit to supervisor.
• Perform other tasks as assigned by the supervisor or manager.

Job description

Description

The House Attendant responsibilities include cleaning and maintaining the appearance of the public

areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of

assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee

service and nightly concierge events, cleaning and setting-up meeting room functions, delivering

service items to guest rooms upon requests from the front desk.

Job Duties & Functions

• Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Clean/Buff floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed according to hotel standards.
• Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift
• Handle all requests for luggage assistance at check in/our in a friendly, efficient and courteous manner.
• Practice safe work habits to ensure safety to guests, fellow associates and self.
• Handle items for "Lost and Found" according to Avion Hospitality standards.
• At the end of the shift, turn in all keys and assignment sheets to the Housekeeping or Front Office.
• Complete daily assignment check list and submit to supervisor at the end of the day.
• Perform other tasks/jobs as assigned by the supervisor or manager.

Requirements

Education & Experience

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

General

This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties as signed by the supervisor.

Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.