Houseperson

Raines Company; Sugar Mountain (NC); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401K

Generous PTO program

Job summary

Raines Company is seeking a Houseperson to ensure the cleanliness of common areas in their hotel in Sugar Mountain, North Carolina. Key responsibilities include greeting guests, cleaning lobbies, restocking supplies, and maintaining a safe environment.

The ideal candidate will have housekeeping experience and a strong focus on customer service. The company offers competitive medical benefits, 401K, and opportunities for career advancement.

Qualifications

• Experience in housekeeping, janitorial, or similar role in a hotel or commercial environment.
• Experience cleaning in a customer-focused environment.
• Minimum high school diploma, GED, or equivalent required.

Responsibilities

• Maintain cleanliness of common areas in the hotel.
• Assist room attendants with various tasks.
• Report maintenance issues and ensure safe environment.

Skills

Housekeeping experience

Customer service

Attention to detail

Education

High school diploma or equivalent

Job description

Raines Co. - Your Future is Now!

The Houseperson is responsible for maintaining the overall cleanliness of the common areas of the hotel.

Established in 1988 as a family‑owned business, Raines has grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. The company maintains a family‑oriented culture that values relationships with associates, partners, and the communities where it operates.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and opportunities to advance their career within the company.

Essential Job Functions

• Greeting guests and responding to requests
• Maintain a healthy and safe environment in common areas
• Cleaning and maintaining common areas of the hotel such as lobbies, stairwells, fitness centers, offices, bathrooms, meeting spaces and restaurant spaces
• Assisting room attendants as needed, stripping rooms, bringing supplies, taking out garbage
• Sweeping and mopping floors
• Vacuuming carpets
• Dusting and polishing furniture
• Emptying trash containers
• Reporting any technical issues and maintenance needs
• Restocking cleaning cart and/or supplies
• Follow all health and safety rules
• Attend meetings as required

Experience and Education

• Experience housekeeping, janitorial, or similar in a hotel or commercial environment
• Experience cleaning in a customer‑focused environment
• Minimum high school diploma, GED or equivalent

Equal Opportunity Employer

Raines is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre‑employment background check required.