Houseperson

TownePlace Suites Dulles Airport; Sterling (VA); On-site; USD 18,468 - 26,303; Part time

Job summary

TownePlace Suites Dulles Airport in Sterling, Virginia is looking for a Housekeeping team member responsible for cleaning public spaces and stocking supplies. The role emphasizes excellent guest service and adherence to safety regulations.

Preferred candidates will have housekeeping experience, a focus on detail, and the ability to manage physical tasks. The position offers a rate of $16.25 per hour.

Qualifications

• Housekeeping/laundry experience preferred.
• Ability to lift, push and pull up to 75 pounds consistently.
• Significant bending required.

Responsibilities

• Responsible for cleaning hotel public spaces and stocking supplies.
• Accountable for guest satisfaction related to housekeeping.
• Ensures compliance with safety and health regulations.

Skills

Attention to detail

Customer focus

Ability to work in fast-paced environment

Education

High school diploma or GED

Job description

This position is responsible for cleaning and maintaining public spaces, and stocking housekeeping supplies to B. F. Saul Company Hospitality Group quality standards. Assists housekeepers and guests as needed, by providing friendly, courteous and professional service, and adheres to health regulations. Follows CSM high standards of quality to ensure guest satisfaction.

Responsibilities

• Cleanliness: Responsible for cleaning hotel public spaces. Stocks housekeeping supplies and linen. Responsible for delivering housekeeping related items to guest rooms.
• Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.
• Safety/Risk Management: Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Reports all maintenance needs and service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents. Knowledgeable of hotel emergency procedures.
• Self Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies.

Required Skills and Experience

• High school diploma or GED preferred.
• Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment.
• Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift.
• Significant bending required. EEO AA M/F/Vet/Disabled

$16.25 - $16.25 an hour

Equal Opportunity Employer/Veterans/Disabled. EEO AA M/F/Vet/Disabled