Houseperson

Colwen Management Inc; Portland (ME); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance with Company-FundedH

Vision Insurance

Flexible Spending Accounts

Paid Time Off Programs

Employee Assistance Program

401K Plan – Traditional & Roth Options

Hotel Discount Travel Program

Exclusive Associate Discounts – Travel

Training and Development Programs

Job summary

Portland Sheraton at Sable Oaks is seeking a friendly Houseperson to help maintain the cleanliness and presentation of the hotel public areas and support the housekeeping team with supplies.

You will respond to guest requests, assist with cleaning and deep cleaning tasks, and help ensure operations run smoothly across shifts, including evenings and weekends. Colwen Hotels offers a supportive team and opportunities for growth.

Qualifications

• Experience as cleaner or housekeeper preferred.
• Maintain high standards of cleanliness and privacy.
• Work quickly without compromising quality.
• Able to work with little supervision and stay productive.
• Provide excellent, friendly customer service.
• Detail oriented and thorough in all tasks.
• Able to rotate shifts including evenings, weekends and holidays.

Responsibilities

• Maintain cleanliness and appearance of hotel public areas.
• Assist housekeeping with stocking and delivering supplies.
• Clean exterior areas and hotel entrances.
• Perform deep cleaning of assigned areas (rooms and public spaces).
• Move and arrange furniture and set up rooms for events.
• Notify maintenance of issues and assist with room attendants.

Skills

Detail orientation

Guest service

Discretion

multitasking

Team collaboration

Job description

Portland Sheraton at Sable Oaks
200 Sable Oaks Dr
South Portland, ME 04106, USA

Description

We are seeking a friendly and detail orientated Houseperson to join our team. In this position you will be responsible for maintaining the cleanliness and appearance of the hotel public areas and providing assistance to the housekeeping team with stocking and delivery of supplies. To be successful in this role, you should be able to manage various tasks daily to ensure great customer service and that our operations run smoothly.

Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.

General Responsibilities:

• Receive list of assignments and/or shift checklist from MOD and prioritize items
• Respond promptly to requests from guests and other departments
• Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned work areas
• Clean and maintain the appearance of the exterior of hotel including but not limited to, sidewalks, awning poles, signage and hotel entrance
• Deep cleaning of assigned areas of hotel including, but not limited to, shampooing of rooms and public area carpets, window washing, light fixtures and guest elevators
• Clean and maintain back of house area including, but not limited to, employee break room, executive offices, hotel laundry area and employee restroom
• Dust, polish furniture and remove marks /stains from walls and furnishing
• Remove all trash, dirty linens, towels and room service items from public areas
• Vacuum carpets and clean floors
• Deliver items to guest rooms upon request from front desk
• Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
• Clean guest rooms on occasion
• Notify maintenance department of needed maintenance or repairs
• Clean and set up function /meeting rooms according to function sheets
• Move and arrange furniture, turn mattresses
• Empty trash receptacles and transport trash to dumpster
• Take found items to designated lost and found area
• Provide support to room attendants
• Perform other duties as assigned

Requirements:

• Proven experience as a cleaner or housekeeper preferred
• Perform consistent work at the highest standard
• Remain discreet and respect privacy of guests
• Work quickly without compromising quality
• Ability to work with little supervision and maintain a high level of performance
• Excellent customer service skills, pleasant and friendly
• Detail oriented and thorough
• Willingness to work rotational 7-day work cycle, including evenings, weekends, and holidays

We’ve got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.