Houseperson

Paramount Hospitality Management; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Paramount Hospitality Management is seeking a dedicated Housekeeping Attendant to empower the team and maintain high cleanliness standards for guests. You will support room attendants and supervisors, ensure supplies are stocked, and respond to guest requests with a positive, professional attitude.

In this role you will help maintain public areas, restrooms, and guest corridors, operate a smartphone to access assignments, and follow safety and hotel policies while delivering excellent service in

Qualifications

• Must be able to stand for long periods.
• Ability to lift up to 50 lbs.
• Attend daily morning meetings with Supervisors.
• Must communicate effectively with guests and co-workers.
• Able to kneel, bend, stoop and crouch to stock and clean.

Responsibilities

• Provide support to the Housekeepers at the resort by removing dirty linens, trash and recycling.
• Ensure the storage rooms are stocked with cleaning supplies, linens and amenities.
• Maintain cleanliness of public areas and Guest corridors.
• Respond to Guest requests, such as delivering supplies, roll away beds, cribs and other amenities.
• Operate a Smartphone device to access assignments and submit work orders.
• Maintain cleanliness and sanitation in public restrooms.
• Pick up all debris throughout property as sighted.
• Report any problems of quality to the Supervisor or Manager by contacting the dispatch coordinator.
• Assist in Maintaining safe working conditions and practices.
• Ensure that you maintain a professional appearance and that the proper uniform and nametag is worn at all times.
• Maintain effective communication with all co-workers and supervisors.
• Communicate clearly and always display a positive attitude.
• Operate in compliance with all local, state, and federal laws and government regulations.
• Maintain and ensure a high level of professionalism throughout the department.
• Ensure all assets and supplies for the department are kept secure and in storage at all times.
• Be familiar with all emergency and fire procedures.
• Report to Security any suspicious activity.
• Follow key sign in and sign out procedures.
• Familiarize self with the property Housekeeping policies and procedures.
• Offer assistance to guest using their first name whenever possible.
• Demonstrate proper use of all equipment and supplies at all times.
• Maintain clean and organized work areas at all times (i.e. room attendant carts, linen and supply closets).
• Attend and participate in required meetings.
• Ensure all Maintenance deficiencies are reported promptly, including, but not limited to repairs, replacements or damages caused by guests.
• Be familiar with the proper placement of furniture and amenities of the rooms.
• Expedite special projects as requested within the time frame required.

Skills

Stand for long

Lift 50 lbs

Effective communication

Team coordination

Job description

The ideal candidate will empower the team of room attendants and supervisor to ensure we provide excellent service to our guests. Take pride in what you do. Whether you’re helping a guest or stripping a room, your job is to make sure everything is in place. You empower our housekeepers to strive for the best!

RESPONSIBILITIES AND DUTIES

• Provide support to the Housekeepers at the resort by removing dirty linens, trash and recycling
• Ensure the storage rooms are stocked with cleaning supplies, linens and amenities
• Maintain cleanliness of public areas and Guest corridors
• Respond to Guest requests, such as delivering supplies, roll away beds, cribs and other amenities
• Operate a Smartphone device to access assignments and submit work orders
• Maintain cleanliness and sanitation in public restrooms
• Pick up all debris throughout property as sighted.
• Report any problems of quality to the Supervisor or Manager by contacting the dispatch coordinator.
• Assist in Maintaining safe working conditions and practices.
• Ensure that you maintain a professional appearance and that the proper uniform and nametag is worn at all times.
• Maintain effective communication with all co-workers and supervisors.
• Communicate clearly and always display a positive attitude.
• Operate in compliance with all local, state, and federal laws and government regulations.
• Maintain and ensure a high level of professionalism throughout the department.
• Ensure all assets and supplies for the department are kept secure and in storage at all times.
• Be familiar with all emergency and fire procedures.
• Report to Security any suspicious activity.
• Follow key sign in and sign out procedures.
• Familiarize self with the property Housekeeping policies and procedures.
• Offer assistance to guest using their first name whenever possible.
• Demonstrate proper use of all equipment and supplies at all times.
• Maintain clean and organized work areas at all times (i.e. room attendant carts, linen and supply closets).
• Attend and participate in required meetings.
• Ensure all Maintenance deficiencies are reported promptly, including, but not limited to repairs, replacements or damages caused by guests.
• Be familiar with the proper placement of furniture and amenities of the rooms.
• Expedite special projects as requested within the time frame required.

QUALIFICATIONS

• Must be able and willing to work on his/her feet for long periods of time
• Ability to frequently lift and/or move up to 50 lbs.
• Attend daily morning meetings with Supervisors so that they may communicate updates daily
• happenings / specifics.
• Ability to kneel, bend, stoop, crouch to restock, store and clean
• Must be able to communicate effectively with guests and co-workers