Room Attendant

SpringHill Suites by Marriott Kalispell; Kalispell (MT); On-site; USD 19,286 - 27,552; Full time

Job summary

SpringHill Suites by Marriott Kalispell is seeking a housekeeper to ensure guest satisfaction during stays. You will clean guest rooms, restrooms, and public areas, make beds, do laundry, and maintain supplies to Marriott standards.

The ideal candidate is a cleaning enthusiast, a team-player, and highly organized, with at least 1 year of experience and a high school diploma. The role offers a stable schedule, a friendly hotel environment, and the chance to contribute to guest comfort.

Qualifications

• At least 1 year of experience as a professional housekeeper preferred.
• Experience with a variety of cleaning products and techniques.
• Hard worker with strong time management, organizational, and communication skills.
• High school diploma, GED or equivalent.

Responsibilities

• Make beds, strip sheets, stock rooms with toiletries, do laundry, vacuum, mop, and perform other cleaning duties as needed.
• Write down what rooms were cleaned, report lost and found items and any damage or repairs needed.
• Keep common spaces such as the lobby, hallways, and restrooms clean and stocked with supplies.
• Perform cleaning duties and arrange guest rooms to our hotel’s standard before guests arrive.
• Respond to general inquiries from guests.

Skills

Attention to detail

Time management

Organizational skills

Communication skills

Team player

Education

High school diploma, GED or equivalent

Job description

We’re in search of a housekeeper to ensure guest satisfaction during their stay with us. Responsibilities include cleaning guest rooms, restrooms, and common areas, making beds, doing laundry, ironing sheets, and other general cleaning duties as assigned. The ideal candidate is a cleaning enthusiast, a team-player, and a highly‑organized professional.

Responsibilities

• Make beds, strip sheets, stock rooms with toiletries, do laundry, vacuum, mop, and perform other cleaning duties as needed
• Write down what rooms were cleaned, report lost and found items and any damage or repairs needed
• Keep common spaces such as the lobby, hallways, and restrooms clean and stocked with supplies
• Perform cleaning duties and arrange guest rooms to our hotel’s standard before guests arrive
• Respond to general inquiries from guests

CORE WORK ACTIVITIES Respond promptly to requests from guests and other departmentsFill the cart with supplies and transport the cart to the assigned areaEnter guest rooms following procedures for gaining access and ensuring vacancy before enteringReplace guest amenities and supplies in roomsReplace dirty linens and terry with clean itemsClean bathroomsRemove trash, dirty linen, and room service itemsCheck that all appliances are present in the room and in working orderStraighten desk items, furniture, and appliancesDust, polish, and remove marks from walls and furnishingsFollow all company, safety, and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materialsEnsure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary informationWelcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciationSpeak with others using clear and professional languageSupport team to reach common goalsEnsure adherence to quality expectations and standardsMove, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistanceReach overhead and below the knees, including bending, twisting, pulling, and stoopingStand, sit, or walk for an extended period of timeAttention to customer service with a professional and pleasant personalityAvailable to work a flexible schedule, including evenings, weekends, and holidaysPerform other reasonable job duties as requested by the Supervisors

Qualifications

• At least 1 year of experience as a professional housekeeper preferred
• Experience with a variety of cleaning products and techniques
• Hard worker with strong time management, organizational, and communication skills
• High school diploma, G.E.D. or equivalent

Compensation

$17 hourly

Core Work Activities

• Respond promptly to requests from guests and other departments
• Fill the cart with supplies and transport the cart to the assigned area
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
• Replace guest amenities and supplies in rooms
• Replace dirty linens and terry with clean items
• Clean bathrooms
• Remove trash, dirty linen, and room service items
• Check that all appliances are present in the room and in working order
• Straighten desk items, furniture, and appliances
• Dust, polish, and remove marks from walls and furnishings
• Follow all company, safety, and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials
• Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation
• Speak with others using clear and professional language
• Support team to reach common goals
• Ensure adherence to quality expectations and standards
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Stand, sit, or walk for an extended period of time
• Attention to customer service with a professional and pleasant personality
• Available to work a flexible schedule, including evenings, weekends, and holidays
• Perform other reasonable job duties as requested by the Supervisors