Houseperson

L'Auberge Lake Charles; Lake Charles (LA); On-site; USD 30,000 - 38,000; Full time

Job summary

L'Auberge Lake Charles is seeking banquet staff to set up and service events in a fast-paced resort environment. You will assemble banquet spaces, replenish supplies, and ensure rooms are clean and ready for guests.

Strong customer service, confidentiality, and teamwork are essential. A high school diploma is preferred, with flexibility for nights, weekends, and holidays.

Qualifications

• High School Diploma or equivalent preferred.
• Previous banquets experience preferred.
• Basic knowledge of various types of kitchen/banquet equipment.
• Basic knowledge of various banquet room set-up styles.
• Ability to maintain a high level of confidentiality and professionalism.
• Must have strong customer service and communication skills.
• Ability to maintain energy and take a proactive approach to issues.
• Communicate effectively with team members at all levels.

Responsibilities

• Assembles banquet room with linen and glassware as directed by supervisor.
• Supplies and replenishes banquet/meeting rooms with clean glassware and fresh water.
• Breaks down all banquet/meeting rooms after events and returns equipment to storage.
• Maintains general cleanliness and appearance of banquet/meeting rooms and space.

Skills

Customer service

Communication

Teamwork

Hospitality

Education

High School Diploma or equivalent

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits - such as day-one medical coverage, 401(k) matching, and annual performance bonus may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Assembles banquet room with proper linen and glassware as directed by supervisor. - Supplies and replenishes banquet/meeting rooms with clean glassware and fresh water. - Breaks down all banquet/meeting rooms upon conclusion of event. - Returns all equipment to its proper storage area. - Vacuums each room at conclusion of event. - Maintains established cleaning schedule of banquet space. - Prepares tableware for washing. - Collects all soiled pots and washes/restacks cleaned pots on shelves. - Responsible for removal of garbage and refuse. - Responsible for maintaining general cleanliness and appearance of banquet/meeting rooms. - Cleans and sanitizes all cooking equipment. - Adheres to regulatory, departmental, and company policies. - Maintains strict confidentiality in all company matters.

BRING US YOUR BEST.

• High School Diploma or equivalent preferred. - Previous banquets experience preferred. - Basic knowledge of various types of kitchen/banquet equipment. - Basic knowledge of various types of banquet room set-up styles. - Ability to maintain a high level of confidentiality and professionalism. - Must have strong customer service and communication skills. - Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. - Ability to work collaboratively and communicate effectively with team members at all levels of the organization. - Must be able to work a flexible schedule including nights, weekends, holidays, and fluctuating days off.

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer