Houseperson

L'Auberge Lake Charles; Lake Charles (LA); On-site; USD 24,000 - 30,000; Full time

Job summary

PENN Entertainment in Lake Charles is seeking banquet staff to ensure seamless events and exceptional guest experiences. You will assemble, stock, break down and clean banquet spaces, maintaining high standards of cleanliness and organization.

Qualifications include a High School Diploma or equivalent, prior banquet experience preferred, and strong customer service and communication skills. Flexibility to work nights, weekends, and holidays is essential.

Qualifications

• High School Diploma or equivalent preferred.
• Previous banquets experience preferred.
• Basic knowledge of various types of kitchen/banquet equipment.
• Basic knowledge of various banquet room setup styles.
• Ability to maintain a high level of confidentiality and professionalism.
• Must have strong customer service and communication skills.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Must be able to work a flexible schedule including nights, weekends, holidays, and fluctuating days off.

Responsibilities

• Assembles banquet room with proper linen and glassware as directed by supervisor.
• Supplies and replenishes banquet/meeting rooms with clean glassware and fresh water.
• Breaks down all banquet/meeting rooms upon conclusion of event.
• Returns all equipment to its proper storage area.
• Vacuums each room at conclusion of event.
• Maintains established cleaning schedule of banquet space.
• Prepares tableware for washing.
• Collects all soiled pots and washes/restacks cleaned pots on shelves.
• Responsible for removal of garbage and refuse.
• Responsible for maintaining general cleanliness and appearance of banquet/meeting rooms.
• Cleans and sanitizes all cooking equipment.
• Adheres to regulatory, departmental, and company policies.
• Maintains strict confidentiality in all company matters.

Skills

Customer service

Communication

Teamwork

Confidentiality

Flexibility

Education

High School Diploma or equivalent

Tools

Banquet equipment

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Assembles banquet room with proper linen and glassware as directed by supervisor.
• Supplies and replenishes banquet/meeting rooms with clean glassware and fresh water.
• Breaks down all banquet/meeting rooms upon conclusion of event.
• Returns all equipment to its proper storage area.
• Vacuums each room at conclusion of event.
• Maintains established cleaning schedule of banquet space.
• Prepares tableware for washing.
• Collects all soiled pots and washes/restacks cleaned pots on shelves.
• Responsible for removal of garbage and refuse.
• Responsible for maintaining general cleanliness and appearance of banquet/meeting rooms.
• Cleans and sanitizes all cooking equipment.
• Adheres to regulatory, departmental, and company policies.
• Maintains strict confidentiality in all company matters.

BRING US YOUR BEST.

• High School Diploma or equivalent preferred.
• Previous banquets experience preferred.
• Basic knowledge of various types of kitchen/banquet equipment.
• Basic knowledge of various types of banquet room set-up styles.
• Ability to maintain a high level of confidentiality and professionalism.
• Must have strong customer service and communication skills.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Must be able to work a flexible schedule including nights, weekends, holidays, and fluctuating days off.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer