Houseperson

Embassy Suites Knoxville/West, TN; Knoxville (TN); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401K

Immediate Pay- earned wage access!

Vacation time

Sick time

Holiday pay

Bonus opportunities

Brand-specific employee discounts

Long term/short term disability

Life insurance

Job summary

Kana Hotel Group is seeking a friendly and detail‑oriented Housekeeper to join our team in Knoxville. You will clean guest rooms and public areas, restock supplies, and ensure rooms meet quality standards to deliver a clean and welcoming environment for guests.

Responsibilities include cleaning hallways and restrooms, handling linens, following safety procedures, and maintaining high cleanliness and service levels.

Qualifications

• High school diploma or GED preferred.
• Previous housekeeping experience preferred.
• Attention to detail and strong customer service skills.

Responsibilities

• Cleans hallways, lobbies, lounges, restrooms, corridors, elevators and other work areas.
• Strips linens from guest rooms and assists with cleaning rooms.
• Uses chemicals safely following MSDS regulations.
• Moves and dusts furniture and polishes surfaces.
• Sweeps, mops and waxes floors and cleans carpets and upholstery.
• Collects soiled linens and replaces supplies in rooms.
• Replenishes bathrooms and restocks towels and amenities.
• Greet guests in a friendly and warm manner.
• Available to work nights, weekends and holidays as needed.

Skills

Customer service

Attention to detail

Teamwork

Education

High school diploma or GED

Previous housekeeping experience

Job description

Kana Hotel Group'smission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.

From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company.As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career.

Kana Hotel Group is proud to offer the following benefits:

• Medical
• Vision
• Dental
• 401K
• Immediate Pay- earned wage access!
• Vacation time
• Sick time
• Holiday pay
• Bonus opportunities
• Brand-specific employee discounts
• Long term/short term disability
• Life insurance

Primary Responsibilities

• Cleans hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms and other work areas.
• Strip linens from guest rooms and may assist with cleaning guest room.
• Abides by the regulations set forth by the material safety data sheets when using chemicals.
• Moves/arranges furniture and dusts/polishes furniture, metalwork and equipment.
• Sweeps, scrubs, waxes, and polishes floors, using brooms and mops and powered scrubbing and waxing machines. Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner.
• Collects soiled linens for laundering and receives and stores linen supplies in linen closet.
• Cleans bathrooms and replenishes with supplies.
• Refurnishes room with supplies, towels etc. as required. Supplies cleaning cart with appropriate supplies for shift.
• Washes walls, ceiling, and woodwork; washes windows, door panels, and sills.
• Empties wastebaskets and empties and cleans ashtrays. Transports trash and waste to disposal area.
• Takes the initiative to greet guests in a friendly and warm manner.
• Available to work nights, weekends, and holidays as needed

Education/Experience

• High school diploma or GED preferred
• Previous housekeeping experience preferred
• Attention to detail
• Previous customer service experience

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.