Houseperson

Auro Hotels Management; Greenville (SC); On-site; USD 17,000 - 21,000; Full time

Job summary

Auro Hotels is seeking a Houseperson for the AC Hotel to ensure guest satisfaction through cleanliness and attentive service. The role involves stocking supplies, maintaining equipment, and keeping public areas pristine while following hotel procedures.

Responsibilities include cleaning, safety compliance, and assisting with guests’ needs; a High School Diploma and English proficiency are preferred. The position requires a flexible schedule, including weekends and holidays, with at least 30

Qualifications

• Must speak, read and understand English.

Responsibilities

• Stock carts with supplies to complete rooms.
• Maintain cleaning equipment and empty vacuum bags.
• Notify supervisor of supply shortages.
• Clean public areas to hotel standards.
• Report maintenance issues and complete repair orders.
• Turn in items left in rooms to Lost and Found per procedures.
• Rotate linens and maintain storeroom organization.
• Be aware of emergency procedures and safety.

Skills

English proficiency

Attention to detail

Customer service mindset

Education

High School Diploma

Job description

Job Description

The beautiful, AC Hotel is seeking a Houseperson. The purpose of the Houseperson is to assure the overall success of the hotel by meeting or exceeding the guest expectation for product cleanliness. The Houseperson must ensure guest satisfaction through hotel cleanliness and attention to our guests needs.

Essential Job Functions

• Responsible for stocking room attendant carts with adequate supplies to complete assigned rooms and maintain an efficient cleaning cart.
• Maintain equipment such as vacuum and cleaning equipment. Empty vacuum cleaner bag as necessary.
• Notify supervisor when shortage of supplies is noticed.
• Remove trash and dirty linens from room attendant’s carts.
• Insure that hotel public areas are within the standards of Auro Hotels and the Brand.
• Clean furniture, elevators, glass, planters, etc. in public areas such as lobby, pool and public restrooms. Sweep and vacuum floors, hallways, and stairwells.
• Report maintenance problems and complete work repair orders.
• Spot clean walls, carpets, light fixtures and room attendant carts at the end of the day.
• Turn in articles left in rooms to management for "Lost and Found" following hotel procedures.
• Responsible for replenishing supply storerooms in the hotel; rotate linens in storerooms.
• Maintain shelf organization in the storerooms.
• Has a thorough knowledge of emergency procedures.
• Take corrective action where required to improve safety of work areas.
• Maintain security of keys and hotel as assigned.
• Deliver special request items such as cribs to guest rooms.
• Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Perform job duties with a minimum of disruption of the guest.
• Work with machinery both indoor and outdoors including, but not limited to: vacuum cleaners, electric and manual hand tools, and carpet-cleaning machines, floor buffers, etc.
• Full-time hours available (at least 30 hours available). Must have flexible schedule for day or evening shift, including weekends and holidays.

Experience/Education

High School Diploma Preferred. Must speak, read, and understand English.

Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.

Location(s)

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Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.