Houseperson

InterContinental Hotels Group; Fort Benning (GA); On-site; USD 20,000 - 29,000; Full time

Job summary

InterContinental Hotels Group is seeking a housekeeping associate to support room attendants and guests across campus facilities. You will assist with heavy items, deliver linens, and help maintain orderly supply closets and public areas.

The role requires basic literacy, ability to speak English, and physical fitness to lift and move items as part of daily duties. Night/weekend shifts may be required to ensure guest satisfaction.

Qualifications

• Basic reading, writing, and math skills.
• Some housekeeping experience and ability to speak English.
• Ability to perform duties including lifting up to 75 pounds and pushing/pulling up to 300 pounds.

Responsibilities

• Assist room attendants with heavy items and deliver linens and supplies.
• Remove dirty linen from carts and transport to laundry.
• Maintain cleanliness and organization of floor closets and vending areas; wipe shelves and wax floors.
• Respond to guests' requests for housekeeping supplies promptly.

Skills

Housekeeping experience

English speaking

Basic literacy & math

Job description

DUTIES AND RESPONSIBLITIES:

• Assist room attendants with heavy items such as mattresses and linens.Deliver linens and other supplies to room attendants.


• Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.


• Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.


• Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.


• Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.


• Report to supervisor needed repairs or unsafe conditions.


• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.


• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.


• Promote teamwork and quality service through daily communication and coordination with other departments.


• May collect newspaper and other items for recycling.


• May regularly assist with deep cleaning projects.


• May assist with other duties as assigned.

Qualifications and Requirements:

Basic reading, writing, and math skills.Some housekeeping experience and ability to speak English preferred.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds


• Frequently standing up and moving about the facility


• Frequently handling objects and equipment to maintain the facility


• Frequently bending, stooping, and kneeling,

Other:

• May be required to drive in the performance of duties


• Communication skills are utilized a significant amount of time when interacting with guests and employees.


• Reading and writing abilities are utilized often when reading assignments and completing checklists.


• May be required to work nights, weekends, and/or holidays.

This position pays $17.75/hr

Work Area:

Housekeeping areas, guest corridors, service elevators