Housekeeping Team Lead — Operations & Quality

ACCESS Group, Inc.; Little Rock (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

ACCESS Group, Inc. is seeking a Housekeeping Team Lead to coordinate daily cleaning operations and support staff under the Facilities Manager. The role combines supervisory elements with hands-on custodial duties to ensure clean, safe facilities.

Responsibilities include relaying priorities, training new staff, reviewing work for quality, and reporting concerns. The position emphasizes adherence to safety standards and efficient supply management within ACCESS facilities.

Qualifications

• Certification: Must be licensed to drive in the state of Arkansas.
• Experience in maintenance, grounds or custodial role or on-the-job training is acceptable.
• Strong organizational skills with attention to detail and accuracy.
• Ability to communicate effectively and professionally with a wide variety of people.
• Basic computer skills including database, word processing, spreadsheet, and Internet software.
• Ability to handle multiple tasks in a very busy environment.
• Ability to read and interpret documents such as safety rules, policies, and other company documents. Ability to write routine reports and correspondence.
• Ability to apply common-sense understanding to carry out instructions provided in written, oral, or diagram form.

Responsibilities

• Serve as the primary day-to-day contact between the Facilities Manager and housekeeping staff.
• Relay daily assignments, cleaning priorities, and specific instructions established by the Facilities Manager.
• Train new housekeeping employees on established cleaning procedures, proper equipment use, safety practices, and ACCESS expectations.
• Review completed housekeeping work for quality and report concerns to the Facilities Manager.
• Answer routine work-related questions and provide practical support regarding established cleaning procedures and assigned duties.
• Communicate housekeeping concerns, staffing needs, supply needs, and facility issues directly to the Facilities Manager.
• Provide staff with reminders about established procedures, schedules, safety requirements, and organizational expectations, and report unresolved or recurring concerns to the Facilities Manager.

Skills

Team leadership

Communication

Problem solving

Safety awareness

Facility operations

Job description

ACCESS Group, Inc. is seeking a Housekeeping Team Lead to coordinate daily cleaning operations and support staff under the Facilities Manager. The role combines supervisory elements with hands-on custodial duties to ensure clean, safe facilities.

Responsibilities include relaying priorities, training new staff, reviewing work for quality, and reporting concerns. The position emphasizes adherence to safety standards and efficient supply management within ACCESS facilities.