Housekeeping Team Lead - Elevate Guest Cleanliness

Magnolia Hotels; Houston (TX); Vor Ort; USD 40.000 - 52.000; Vollzeit

Zusammenfassung

Magnolia Houston Hotel is seeking an experienced Housekeeping Supervisor to supervise, train and inspect the performance of assigned housekeeping staff, ensuring all procedures meet established standards and that guests receive optimum service.

You will oversee daily operations, assign tasks, review priorities, and ensure rooms and areas are cleaned to the highest quality, while supporting staff with training and guidance to maintain consistent cleanliness and guest satisfaction.

Qualifikationen

• Knowledge of proper cleaning techniques, chemical handling, requirements and use of equipment.
• Fluency in English both verbal and non-verbal. Provide legible communication.
• Ability to compute mathematical calculations and perform tasks with accuracy.
• Ability to maintain confidentiality of guest information and hotel data.
• Ability to identify departmental training needs and provide training.
• Ability to direct performance of staff and follow up with corrections.
• Ability to input and access information in the property management system/computers.
• Must be able to work weekends, evenings, and holidays.

Aufgaben

• Supervise staff in the performance of all daily procedures to ensure they are performed to standards.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Prepare and distribute assignment sheets to assigned staff and review priorities.
• Inspect guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, staff restroom, and storage area.
• Inspect public areas/bathrooms, restaurants, spa, pool area, offices, and service areas after cleaning by respective personnel, using designated checklists.
• Assist staff with their job functions where needed to ensure optimum cleanliness and service standards for guests.

Kenntnisse

Cleaning techniques

Chemical handling

English communication

Mathematical calculations

Staff supervision

Training & coaching

Attention to detail

Confidentiality

PMS data entry

Tools

Property Management System (PMS)

Jobbeschreibung

Magnolia Houston Hotel is seeking an experienced Housekeeping Supervisor to supervise, train and inspect the performance of assigned housekeeping staff, ensuring all procedures meet established standards and that guests receive optimum service.

You will oversee daily operations, assign tasks, review priorities, and ensure rooms and areas are cleaned to the highest quality, while supporting staff with training and guidance to maintain consistent cleanliness and guest satisfaction.