Housekeeping Supv

TPG Hotels and Resorts; Atlanta (GA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurances

401(k) Retirement Plan with company match

AMAZING HOTEL DISCOUNTS

Job summary

TPG Hotels and Resorts is seeking a Housekeeping Supervisor for the Kimpton Overland Hotel Atlanta. Responsibilities include daily supervision of housekeeping staff, quality control, and ensuring guest satisfaction through high standards of cleanliness and hygiene.

The ideal candidate will have a high school education, familiarity with hospitality practices, and previous experience in managing a housekeeping team. Benefits include health insurance, retirement plans, and amazing hotel discounts.

Qualifications

• Success in managing a housekeeping team.
• Proven ability to ensure stringent cleanliness standards.
• Experience in hospitality industry highly preferred.

Responsibilities

• Supervise housekeeping staff and daily operations.
• Inspect guest rooms for cleanliness and compliance.
• Collaborate with departments for guest services.

Skills

Housekeeping principles and practices

Staff management

Quality control

Customer service

Education

High school education; hospitality management preferred

Tools

Cleaning equipment

Office equipment (computer, phone)

Job description

Job Overview

The Housekeeping Supervisor for the Kimpton Overland Hotel Atlanta is responsible for daily supervision of the housekeeping staff, quality service, guest satisfaction, and safety. Supervises daily cleaning operations and assists in the administration of housekeeping services in safe and efficient compliance with policies, procedures, and brand standards. The Supervisor ensures that guest rooms, public areas, and other spaces are clean, well‑maintained, and meet the hotel’s cleanliness and hygiene standards.

What You’ll Be Doing

• Staff Management:
  • Assist in hiring, training, and supervising housekeeping staff, including room attendants, housekeepers, and janitors.
  • Give suggestions on work schedules and assign tasks to ensure adequate coverage and efficiency.
  • Conduct regular training sessions for housekeeping staff on cleaning techniques, safety protocols, and customer service.
  • Provide feedback to staff as needed on work performance.
  • Address any employee issues or conflicts that may arise.
• Quality Control:
  • Inspect guest rooms and common areas to ensure cleanliness and adherence to hotel standards.
  • Identify and address maintenance and repair needs within rooms and public spaces.
  • Monitor the use of cleaning supplies and equipment to maintain cost efficiency.
  • Handle guest complaints or concerns related to housekeeping services and resolve them promptly.
  • Enforce safety protocols and ensure staff use personal protective equipment (PPE) when necessary.
  • Comply with health and safety regulations to maintain cleanliness and hygiene standards to meet legal requirements.
• Communication:
  • Collaborate with other hotel departments, such as front desk and maintenance, to coordinate guest services and maintenance requests.
  • Communicate with hotel management to provide updates on housekeeping operations and address issues or concerns.

What You Bring

• High school education; schooling in hospitality management, business, or related experience preferred.
• Familiarity with hospitality industry practices highly preferred.
• Knowledge of housekeeping principles and practices and proper use of cleaning equipment and supplies.
• Ability to operate a computer, phone, and other office equipment.

Working Conditions & Physical Effort

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

Benefits

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Flexible Spending Accounts
• 401(k) Retirement Plan with company match
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

Benefits vary by location

Part‑Time Benefits Also Available!

EEO/VET/DISABLED