Housekeeping Supv

Fisher Inn Resort; Atlanta (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurances

401(k) Retirement Plan with company match

Paid Time Off, Vacation and Holidays

Hotel discounts

Job summary

Fisher Inn Resort in Atlanta, Georgia is looking for a Housekeeping Supervisor to oversee daily operations of housekeeping staff and ensure guest satisfaction. The role involves managing staff training, inspecting guest rooms, and maintaining hotel cleanliness standards. Candidates should have high school education, preferably in hospitality, and must be familiar with housekeeping principles. Full-time employees enjoy benefits like health insurance, 401(k) retirement plans, and hotel discounts.

Qualifications

• Ability to operate computer, phone, and other office equipment.
• Knowledge of housekeeping principles and proper use of cleaning supplies.
• Familiarity with hospitality industry practices preferred.

Responsibilities

• Supervise daily cleaning operations and manage housekeeping staff.
• Inspect guest rooms and public areas for cleanliness and standards.
• Handle guest complaints regarding housekeeping services.

Skills

Staff Management

Quality Control

Communication

Education

High school education

Schooling in hospitality management or business

Tools

Cleaning equipment

Office equipment

Job description

The Housekeeping Supervisor for the Kimpton Overland Hotel Atlanta is responsible for daily supervision of the housekeeping staff, quality service, guest satisfaction and safety. Supervises daily cleaning operation and assists in administration of housekeeping services in safe and efficient compliance with policies and procedures and brand standards. The Housekeeping Supervisor ensures that guest rooms, public areas, and other spaces are clean, well‑maintained, and meet the hotel’s cleanliness and hygiene standards.

What You'll Be Doing:

• Staff Management:
• Assist in hiring, training, and supervising housekeeping staff, including room attendants, housekeepers, and janitors.
• Give suggestions on work schedules and assign tasks to ensure adequate coverage and efficiency.
• Conduct regular training sessions for housekeeping staff on cleaning techniques, safety protocols, and customer service.
• Provide feedback to staff as needed on work performance.
• Address any employee issues or conflicts that may arise.
• Quality Control:
• Inspect guest rooms and common areas to ensure cleanliness and adherence to hotel standards.
• Identify and address maintenance and repair needs within guest rooms and public spaces.
• Monitor the use of cleaning supplies and equipment to maintain cost efficiency.
• Handle guest complaints or concerns related to housekeeping services and resolve them promptly.
• Enforce safety protocols and ensure that staff members use personal protective equipment (PPE) when necessary.
• Comply with health and safety regulations and ensure that the hotel maintains cleanliness and hygiene standards to meet legal requirements.
• Communication:
• Collaborate with other hotel departments, such as front desk and maintenance, to coordinate guest services and maintenance requests.
• Communicate with the hotel management team to provide updates on housekeeping operations and address any issues or concerns.

What You Bring:

• High school education, schooling in hospitality management, business or related experience preferred.
• Familiarity with hospitality industry practices highly preferred.
• Knowledge of housekeeping principles and practices along with proper use of cleaning equipment and supplies.
• Ability to operate a computer, phone and other office equipment.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors and/or loud noises. Exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

Benefits for Full Time Employees May Include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Flexible Spending Accounts
• 401(k) Retirement Plan with company match
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

Benefits vary by location

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.