Housekeeping Support Specialist

IHG Hotels & Resorts; Fort Benning (GA); On-site; USD 25,000 - 30,000; Full time

Job summary

IHG Hotels & Resorts is seeking an on-site Housekeeping Support Associate to assist room attendants with heavy items and deliver linens and supplies across floors at our Fort Benning location. This role supports guest satisfaction by promptly addressing requests and maintaining orderly closets and public areas.

Candidate should have basic reading, writing, and math skills, some housekeeping experience, and the ability to communicate in English.

Qualifications

• Basic reading, writing, and math skills.
• Some housekeeping experience and ability to speak English preferred.
• Ability to perform physical tasks and lift items up to 75 pounds.

Responsibilities

• Assist room attendants with heavy items such as mattresses and linens.
• Deliver linens and other supplies to room attendants.
• Remove dirty linen and transport to laundry.
• Maintain cleanliness and organization of floor closets and vending areas.
• Respond to guests’ requests for supplies in a timely manner.
• Clean designated areas including public restrooms and storage areas.
• Report repairs or unsafe conditions to supervisor.
• Respond to guest complaints and ensure satisfaction.
• Monitor supplies and minimize waste; promote teamwork with other departments.
• May assist with deep cleaning and recycling.
• May perform other duties as assigned.

Skills

English proficiency

Basic reading/writing

Math basics

Job description

IHG Hotels & Resorts is seeking an on-site Housekeeping Support Associate to assist room attendants with heavy items and deliver linens and supplies across floors at our Fort Benning location. This role supports guest satisfaction by promptly addressing requests and maintaining orderly closets and public areas.

Candidate should have basic reading, writing, and math skills, some housekeeping experience, and the ability to communicate in English.