Housekeeping Supervisor: Quality & Operations Lead

Huntington Hotels / Fairfield Inn & Suites; Tustin (CA); On-site; USD 50,000 - 65,000; Full time

Job summary

Huntington Hotels / Fairfield Inn & Suites in California is seeking a Housekeeping Supervisor to oversee daily operations, maintain cleanliness standards, and lead staff through regular training and scheduling. The role emphasizes budget awareness, inter‑departmental collaboration and staff development.

The supervisor will manage weekly schedules, conduct inspections, and participate in budgeting processes, keeping a focus on safety, guest satisfaction and operational efficiency.

Qualifications

• Education and/or Experience: No educational requirement. Housekeeping and supervisory experience preferred.
• Language Skills: Ability to read, write, and verbally communicate in English.
• Technical Skills: Facility maintenance and housekeeping skills. Knowledge of proper chemical handling and safety procedures. Basic computer skills including word processing, spreadsheets, and email.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Certificates, Licenses, Registrations: Valid driver’s license, vehicle insurance.
• Other Skills and Abilities: Able to work with little or no supervision and to effectively supervise others. Operate equipment such as, but not limited to, commercial washer and dryer, magnetic card door‑lock system, vacuum, and computer. Ability to perform the essential functions of Room Attendant, Inspector, House Attendant, and Laundry personnel. Ability to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Weekly walk around – documented inspections of guestrooms, public areas and support facilities with DOS and housekeeping manager.
• Implement and maintain controls and procedures to ensure that the highest standards of cleanliness and maintenance are achieved.
• Identify and receive agreement on how to maintain various methods and/or processes to achieve constructive communications.
• Weekly RAP sessions with the Director of Services and Housekeeping Manager.
• Regularly scheduled Supervisors meetings.
• Productive and interesting monthly department meetings.
• Preparation, approval by DOH, and posting of weekly schedule by 12:00 noon on Thursdays.
• Efficient and effective inter‑departmental meetings.
• General cleaning programs for the public areas and outlets of the hotel
• Knowledge of all housekeeping cleaning equipment and preventive maintenance program for each machine; training all associates on proper usage and handling of cleaning equipment and chemicals.
• Working with the DOS and housekeeping manager to be proficient in the administrative operation of applicable departments of responsibility and for other special projects as requested.
• Primary operation of the Housekeeping Department on a day‑to‑day basis.
• Thorough Supervisor/Housekeeper training and review process.
• Comprehensive WORK ORDER PROGRAM TO ENSURE THAT:
• Work orders are written.
• Work orders are catalogued and followed up.
• Follow up with Engineering for a thank‑you, or for reason for lack of completion.
• Build and maintain an Associate Relations Program that will both meet the associate needs and the company’s goals.
• Establish and maintain a daily “Morning Meeting” to greet and update the staff and to inspect uniform cleanliness and compliance.

Skills

English language

Communication skills

Tools

Word processing

Spreadsheets

Email

Job description

Huntington Hotels / Fairfield Inn & Suites in California is seeking a Housekeeping Supervisor to oversee daily operations, maintain cleanliness standards, and lead staff through regular training and scheduling. The role emphasizes budget awareness, inter‑departmental collaboration and staff development.

The supervisor will manage weekly schedules, conduct inspections, and participate in budgeting processes, keeping a focus on safety, guest satisfaction and operational efficiency.