Housekeeping Supervisor & Quality Controller

Guest Services, Inc.; Breckenridge (CO); On-site; USD 20,000 - 29,000; Full time

Job summary

Guest Services, Inc. is hiring a Housekeeping Inspector in Breckenridge, Colorado, to support the daily operations under the Housekeeping Manager and drive service quality across the floor area.

The role emphasizes supervision, staff coordination, and adherence to Sparkling Clean standards, with daily duties in housekeeping, guest satisfaction, and safe operations. Strong customer service and teamwork are essential in this on-site position.

Qualifications

• High School Diploma or G.E.D. preferred.
• Working knowledge of approved housekeeping methods and cleaning techniques.
• Computer proficiency is a plus.
• Demonstrated talent for interacting with a wide variety of people and maintain a high level of guest service.
• Ability to effectively organize and coordinate multiple priorities; ability to work well as a team leader; ability to problem-solve.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.

Responsibilities

• Assist Housekeeping Manager in the daily operations and floor management in the designated area.
• Maintain GSI Hospitality Standards and adhere to GSI Sparkling Clean Program.
• Supervise the staff in absence of the Housekeeping Manager.
• Ensure complete guest satisfaction at all times. Handle guests’ complaints and solve them according to customer service standards.
• Monitor and supervise set up and maintenance of assigned area of facility to ensure quality standards. Monitor and assist in requisitioning linen use and housekeeping supplies; care of furniture, fixtures, and equipment.
• Assist in recruiting, supervising, training, scheduling, disciplining, reviewing, and directing the room attendants at the direction of the Housekeeping Manager. Assist in payroll procedures in submitting time and controlling labor costs.
• Operational Support: Assist room attendants with daily duties and clean rooms during peak volumes or understaffing.
• Flexibility: Step into other operational roles as needed to ensure complete and timely completion of the daily housekeeping workload.
• Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene. Notify Unit Manager of all unusual events, circumstances, or other safety or quality control issues.
• Perform unit opening and/or closing procedures.

Skills

Guest service

Team leadership

Problem solving

Customer communication

Computer proficiency

Education

High School Diploma

Tools

Office equipment

Job description

Guest Services, Inc. is hiring a Housekeeping Inspector in Breckenridge, Colorado, to support the daily operations under the Housekeeping Manager and drive service quality across the floor area.

The role emphasizes supervision, staff coordination, and adherence to Sparkling Clean standards, with daily duties in housekeeping, guest satisfaction, and safe operations. Strong customer service and teamwork are essential in this on-site position.