Housekeeping Supervisor: Lead Teams, Elevate Guest Satisfaction

BALBOA BAY CLUB VENTURES LLC; Newport Beach (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

BALBOA BAY CLUB VENTURES LLC is seeking a Housekeeping Supervisor to lead the team, train staff, and ensure cleanliness standards across the property. You will supervise daily schedules, coordinate with front desk and maintenance, and maintain a high level of guest satisfaction.

The role requires strong leadership, attention to detail, and excellent communication. PPE and safety procedures are emphasized to ensure a safe work environment and top-tier service.

Qualifications

• One to two years increasingly responsible housekeeping experience in hotel environment.
• Prior supervisory experience desired.
• Ability to monitor labor and staffing to meet guest demand and cost goals.
• Strong communication and interpersonal skills with guests and team.

Responsibilities

• Trains and coaches housekeeping staff in cleaning tasks and daily schedules.
• Tours areas to ensure standards and checks productivity.
• Coordinates cleaning schedules with front desk and maintenance.
• Resolves guest complaints within authority or refers to management.
• Ensures safety policies, PPE use, and reports hazards promptly.

Skills

Leadership

Communication skills

Attention to detail

Problem solving

Multitasking

English proficiency

Job description

BALBOA BAY CLUB VENTURES LLC is seeking a Housekeeping Supervisor to lead the team, train staff, and ensure cleanliness standards across the property. You will supervise daily schedules, coordinate with front desk and maintenance, and maintain a high level of guest satisfaction.

The role requires strong leadership, attention to detail, and excellent communication. PPE and safety procedures are emphasized to ensure a safe work environment and top-tier service.