Housekeeping Supervisor: Lead Rooms & Guest Experience

Ko'a Kea Operations, LLC; Koloa (HI); On-site; USD 37,195 - 50,971; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Pharmacy Insurance

401K

Referral Bonus

Paid Time Off

Birthday Holiday (Full-Time or Part +)

Gone Fishing Holiday

Opportunities for advancement

Job summary

Ko’a Kea Hotel & Resort in Hawaii seeks a Housekeeping Supervisor to ensure cleanliness standards for rooms and public spaces, inspect status, and support scheduling and training of room attendants. The role emphasizes guest satisfaction and operational smoothness in a premium resort setting.

Ideal candidates have prior housekeeping supervision experience, can lift 20 pounds, and possess good math and computer skills.

Qualifications

• High school education preferred.
• Previous experience as a Room Attendant or Supervisor preferred.
• Able to lift at least 20 pounds.
• Able to push, bend, stoop, reach; manual dexterity.
• Good math and computer skills.
• Knowledge of local area preferred.
• CPR and first aid training preferred.
• Additional language ability preferred.

Responsibilities

• Inspect rooms and public spaces for cleanliness and maintenance standards.
• Schedule room attendants, turndown and linen attendants.
• Provide coaching and training for staff performance.
• Provide administrative support as needed.
• May clean rooms, public areas, assist in Laundry and other duties.
• Maintain hospitable guest relations and respond to guest needs.
• Ensure all rooms and suites are cleaned daily with checks.
• Supervise Attendants and ensure items missed are re-cleaned to standards.
• Report missing items and needed repairs; maintain equipment.

Skills

High school

Relevant training

Additional education

Lifting 20 lbs

Pushing, bending, stooping

Hearing, writing, typing

Pulling 20 lbs

Math and computer skills

Local area knowledge

CPR/First aid training

Additional language ability

Education

High school

Relevant training and experience

Additional education

Job description

Ko’a Kea Hotel & Resort in Hawaii seeks a Housekeeping Supervisor to ensure cleanliness standards for rooms and public spaces, inspect status, and support scheduling and training of room attendants. The role emphasizes guest satisfaction and operational smoothness in a premium resort setting.

Ideal candidates have prior housekeeping supervision experience, can lift 20 pounds, and possess good math and computer skills.