Housekeeping Supervisor: Lead Quality & Training

Rwnewyork; Miami, Northern (FL, KY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Rwnewyork is seeking a Hotel Housekeeping Supervisor to oversee room attendants and housepersons, ensuring rooms and public areas meet established cleanliness and quality standards. Duties include inspecting rooms, preparing reports, and loading status into property management systems.

The role requires at least 2 years of supervisory housekeeping experience, plus four or more years in hotel housekeeping. Strong English communication and coordination with engineering and operations are essential.

Qualifications

• Requires ability to read, write, and speak English fluently.
• Must understand inventories, scheduling, and productivity.
• High school math level required.

Responsibilities

• Open housekeeping: check rooms inventory, assign rooms to attendants.
• Inspect rooms, complete reports, verify status reports; report clean suites to hotel from desk and/or load into property management systems.
• Supervise Room Attendants and Housepersons to ensure standards are met.
• Report status and discrepancies of rooms.
• Monitor stock rooms and carts and inventories.
• Coordinate with Engineering/Property Operations for repairs of guestrooms and public areas.
• Perform attendant duties as needed and assist in evaluations.
• Respond to guest requests in a timely, friendly manner.
• Provide initial and ongoing training for all Room Attendants.

Skills

Supervisory experience

English fluency

Inventory management

Scheduling

Communication

Computer literacy

Education

High School diploma or equivalent

Job description

Rwnewyork is seeking a Hotel Housekeeping Supervisor to oversee room attendants and housepersons, ensuring rooms and public areas meet established cleanliness and quality standards. Duties include inspecting rooms, preparing reports, and loading status into property management systems.

The role requires at least 2 years of supervisory housekeeping experience, plus four or more years in hotel housekeeping. Strong English communication and coordination with engineering and operations are essential.