Housekeeping Supervisor — Lead Cleanliness & Guest Experience

Marriott Kansas City Overland Park; Overland Park (KS); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Pet Insurance

Discounts on hotel stays

Job summary

Marriott Kansas City Overland Park is seeking a Housekeeping Supervisor to lead daily housekeeping operations and ensure the highest cleanliness standards for our guests. You will supervise staff, conduct inspections, and collaborate with other departments to resolve guest issues.

The ideal candidate has supervisory experience, strong communication skills, and fluency in English. A flexible schedule including weekends and holidays is required in this dynamic hotel environment.

Qualifications

• 6 months experience in a housekeeping or cleaning role required.
• Proven supervisory or leadership experience.
• Strong communication and interpersonal skills; bilingual a plus.
• Read, write and speak English fluently.
• Ability to manage multiple tasks and priorities.
• Attention to detail and high standards of cleanliness.
• Proficiency with housekeeping software and systems.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Supervise and coordinate housekeeping activities, including room cleaning, public area maintenance, and laundry operations
• Train, motivate, and mentor the housekeeping team to deliver exceptional service
• Conduct inspections to ensure adherence to cleanliness and quality standards
• Collaborate with other departments to meet guest expectations and address any issues
• Maintain inventory of cleaning supplies and equipment
• Assist in scheduling and coordinating staff shifts
• Handle guest inquiries and resolve complaints promptly and professionally
• Uphold safety and sanitation standards, ensuring a healthy work environment

Skills

Communication skills

Interpersonal skills

English fluency

Bilingual a plus

multitasking

Attention to detail

Housekeeping software

Job description

Marriott Kansas City Overland Park is seeking a Housekeeping Supervisor to lead daily housekeeping operations and ensure the highest cleanliness standards for our guests. You will supervise staff, conduct inspections, and collaborate with other departments to resolve guest issues.

The ideal candidate has supervisory experience, strong communication skills, and fluency in English. A flexible schedule including weekends and holidays is required in this dynamic hotel environment.