Housekeeping Supervisor: Guest Room Quality & Training

Bally's Evansville; Evansville (IN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Flexible spending account

Employee assistance program

Free parking

Life insurance

On-the-job training

Paid time off

Tuition Reimbursement

Job summary

Bally's Evansville is seeking a housekeeping supervisor to lead the room inspection program, coach inspectors, and oversee daily housekeeping operations. The role includes VIP room checks, training, safety audits, and maintaining inventory and staffing plans in a 24/7 casino hotel setting.

The position requires strong communication, critical thinking, delegation, and detail orientation, with an ability to work varied hours including holidays and weekends.

Qualifications

• Associates degree or better required.
• Advanced communication, critical thinking and delegation skills required.
• Detail oriented with ability to manage multiple tasks in a fast-paced hotel environment.

Responsibilities

• Ensure hotel guest room quality exceeds expectations by managing the room inspection and housekeeping variance programs through coaching and discipline.
• Inspects rooms previously checked by inspectors to improve performance and provides training as needed.
• Maintain graded room inspection records and ensure inspections are timely and fair.
• Personally inspect VIP guest rooms and ensure all requests are fulfilled.
• Monitor housekeeping operations and assist room inspectors in daily activities and briefings.
• Oversee daily laundry quality and productivity, and manage weekly linen inventories and ordering needs.

Skills

Communication

Critical thinking

Delegation

Detail oriented

Education

Associate degree or better

Job description

Bally's Evansville is seeking a housekeeping supervisor to lead the room inspection program, coach inspectors, and oversee daily housekeeping operations. The role includes VIP room checks, training, safety audits, and maintaining inventory and staffing plans in a 24/7 casino hotel setting.

The position requires strong communication, critical thinking, delegation, and detail orientation, with an ability to work varied hours including holidays and weekends.