Housekeeping Supervisor – Guest Experience Leader

L'Auberge Lake Charles; Lake Charles (LA); On-site; USD 15,000 - 22,000; Full time

Job summary

L'Auberge Lake Charles is seeking a housekeeping-oriented professional to maintain guest rooms and public areas to high standards. The role emphasizes timely response to guest needs and adherence to procedures, ensuring a safe and clean environment.

A collaborative team mindset and a proactive approach to problem solving are essential in this on-site position. As needed, the incumbent assists in operational housekeeping tasks and may contribute to coaching junior staff, upholding the hotel’s

Responsibilities

• Maintain guest rooms and common areas in good repair and cleanliness.
• Resolve guest complaints promptly and professionally.
• Assist in developing and maintaining housekeeping procedures.
• Promote excellent customer service in line with company standards.
• Ensure compliance with safety regulations and report issues to management.
• Supervise workflow and provide coaching to team members where applicable.

Skills

Customer service

Teamwork

Safety awareness

Regulatory compliance

Coaching

Job description

L'Auberge Lake Charles is seeking a housekeeping-oriented professional to maintain guest rooms and public areas to high standards. The role emphasizes timely response to guest needs and adherence to procedures, ensuring a safe and clean environment.

A collaborative team mindset and a proactive approach to problem solving are essential in this on-site position. As needed, the incumbent assists in operational housekeeping tasks and may contribute to coaching junior staff, upholding the hotel’s