Housekeeping Supervisor: Guest Experience Leader

Paycom - ATS; Dillard (GA); On-site; USD 38,000 - 48,000; Full time

Job summary

The Dillard House, a Farm Resort, is seeking a dedicated Housekeeping Supervisor to lead and develop the housekeeping team on site. You will oversee daily operations, ensure cleanliness standards, and maintain guest satisfaction in a dynamic hospitality setting.

Responsibilities include training staff, coordinating tasks, monitoring health and safety, and managing supplies to prevent waste while delivering exceptional service to guests.

Qualifications

• Experience supervising housekeeping staff or teams.
• Strong communication and leadership skills.
• Commitment to cleanliness and safety standards.

Responsibilities

• Supervise housekeeping staff, providing training, coaching, and feedback.
• Maintain open communication with team members to ensure efficient operations.
• Issue daily assignments to staff, ensuring smooth flow of operations and addressing special requests.
• Inspect the cleaning of guest rooms, public areas, and back of house to ensure adherence to cleanliness and sanitation standards.
• Ensure compliance with health, safety, and accident prevention regulations.
• Control inventory and distribute supplies to staff, maintaining proper levels and minimizing waste.
• Address guest requests, concerns, and problems to ensure satisfaction.
• Maintain a consistent and efficient housekeeping operation.

Skills

Supervisory leadership

Team communication

Waste reduction

Job description

The Dillard House, a Farm Resort, is seeking a dedicated Housekeeping Supervisor to lead and develop the housekeeping team on site. You will oversee daily operations, ensure cleanliness standards, and maintain guest satisfaction in a dynamic hospitality setting.

Responsibilities include training staff, coordinating tasks, monitoring health and safety, and managing supplies to prevent waste while delivering exceptional service to guests.