Housekeeping Supervisor (Full-time)

Pendry Newport Beach LLC; Newport Beach (CA); On-site; USD 30,000 - 42,000; Full time

Job summary

Montage International in Newport Beach seeks a Housekeeping Supervisor to lead daily operations, ensuring guest room cleanliness and service standards. The role partners with hotel leadership to drive quality, training, and accountability across the housekeeping team.

The successful candidate will have at least 2 years' experience in hotel housekeeping, strong English communication, and working knowledge of MS Office; luxury hotel experience is preferred.

Qualifications

• Minimum 2 years' experience in a hotel housekeeping function.
• Must be able to speak, read, write and understand English.
• Knowledge of hotel housekeeping operations.
• Knowledge of housekeeping service techniques and cost controls such as manpower, productivity and other expenses.
• Intermediate skills with Microsoft Office products; Word, Excel, PowerPoint, Outlook.
• Luxury hotel experience strongly preferred.
• High school or equivalent education.

Responsibilities

• Thoroughly inspect assigned areas to provide feedback on cleanliness and maintenance against standards.
• Provide supervision, coaching and training to House Attendants, Public Area Attendants, Turndown Attendants and Room Attendants.
• Ensure prompt return of clean rooms to reception for incoming guests during inspections and corrections.

Skills

English proficiency

Supervision

Housekeeping operations knowledge

Cost controls knowledge

Office software

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Housekeeping Supervisor SUMMARY

The Floor Supervisor in Housekeeping is responsible for supervision of the day-to-day functions of the department ensuring excellent customer service and adherence to the department’s requirements and standards. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

ESSENTIAL FUNCTIONS

• Thoroughly inspect assigned areas in order to provide feedback to management and associates on the cleanliness and maintenance of those areas against standards.
• Provide supervision, coaching and training to House Attendants, Public Area Attendants, Turndown Attendants and Room Attendants.
• When involved in guest room inspections and corrections need to be made, ensure the prompt return of clean rooms to reception for incoming guests.

QUALIFICATIONS

• Minimum 2 years' experience in a hotel housekeeping function
• Must be able to speak, read, write and understand English
• Knowledge of hotel housekeeping operations
• Knowledge of housekeeping service techniques and cost controls such as manpower, productivity and other expenses
• Intermediate skills with Microsoft Office products; Word, Excel, PowerPoint, Outlook
• Luxury hotel experience strongly preferred
• High school or equivalent education

PHYSICAL REQUIREMENTS

• Must be able to stand and exert well-paced mobility for up to 6 hours in length.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to lift up to 15-40 lbs. on a regular and continuing basis.
• Must be able to walk, stand, sit, bend, stoop, squat and stretch to fulfill tasks.
• Must have finger dexterity to be able to operate office equipment.

The pay scale for Housekeeping Supervisor (Full-time) is $26.00 per hour.

The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position.

In the United States we are proud to be an EEO employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

At Montage Hotels & Resorts and Pendry Hotels, we're committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it's a way of life.