Assistant Director of Housekeeping

Montage International; Big Sky (MT); Vor Ort; USD 70.000 - 90.000; Vollzeit

Zusammenfassung

Montage International is seeking an Assistant Director of Housekeeping to manage daily operations, lead a team, and uphold our high service standards across the hotel environment.

The role emphasizes budgeting, training, and cross-department coordination to ensure exceptional guest experiences and efficient housekeeping performance.

Qualifikationen

• High School Diploma or equivalent is required;Bachelor’s degree preferred.
• 3+ years of housekeeping experience in an upscale hotel.
• Proficient with Microsoft Office; Opera experience preferred.
• Strong verbal and written communication skills and budgeting ability.
• Knowledge of housekeeping techniques and cost controls.

Aufgaben

• Oversee day-to-day Housekeeping operations and align with service standards.
• Lead, train, and develop associates; ensure productivity and guest satisfaction.
• Monitor inventory, budgets, forecasts, and department financials.
• Coordinate with other departments to improve communication and service.
• Maintain safe working conditions and enforce policies.

Kenntnisse

Leadership

Operational oversight

Communication

Budgeting

Staff training

Office software

Ausbildung

High School Diploma or equivalent

Bachelor’s Degree preferred

Tools

Opera

MS Office (Word, Excel, PowerPoint, Outlook)

Jobbeschreibung

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Assistant Director of Housekeeping SUMMARY

The Assistant Director of Housekeeping is responsible for the day-to-day operations of the Housekeeping department and reports to the Director of Housekeeping. This integral role focuses on managing, maintaining, and improving the housekeeping services. The Assistant Director of Housekeeping leads and ensures the hotel’s service standards are in line with the proper policies and procedures.

ESSENTIAL FUNCTIONS

• Focusing on the long term vision and direction of the department, including implementing improvements and projects
• Conducting regular inspections of the hotel to ensure adherence to our cleanliness and maintenance standards
• Coordinating department activities with other departments to facilitate increased levels of communication and guest satisfaction
• Ensuring that all equipment is maintained and used accordingly
• Following up to ensure all maintenance requests pertaining to guest rooms and departmental equipment are handled in an efficient manner
• Assisting with the overall financial performance including budgeting, forecasting, and financial planning of the department
• Monitoring consumption and ordering replacement of guest and cleaning supplies and reporting discrepancies
• Assisting with monthly inventory
• Filling in for Room Attendants and Floor Supervisor if needed
• Managing the selection, training, and development of Associates, focusing on maximum productivity and Associate and guest satisfaction
• Providing seamless employee relations with contracted Associates, ensuring proper training and integration into company culture
• Establishing and maintaining safe working conditions
• Acting on assignments from the Director of Housekeeping
• Creating appropriate relationships with all levels of hotel Associates

QUALIFICATIONS

• High School Diploma or equivalent is required, Bachelor’s Degree preferred
• Three (3) plus years’ experience in housekeeping within an upscale hotel
• Basic computational ability required
• Must have intermediate skills with Microsoft Office products; Word, Excel, PowerPoint, and Outlook, Opera preferred
• Good verbal and written communication skills required
• Budgetary analysis capabilities required
• Knowledge of housekeeping service techniques and cost controls such as manpower, productivity, and other expenses needed

PHYSICAL REQUIREMENTS

• Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility.
• Must be able to bend, stoop, squat and stretch to fulfill tasks.
• Must be able to lift up to 25 lbs. on a regular basis.
• Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.

In the United States we are proud to be an EEO employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

At Montage Hotels & Resorts and Pendry Hotels, we’re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life.