Housekeeping Supervisor: Elevate Guest Experience & Standards

Nantahala Outdoor Center; Bryson City (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

Nantahala Outdoor Center in Bryson City, NC is seeking a Housekeeping Supervisor to lead daily cleaning operations, ensuring a clean, safe, and welcoming environment for guests and staff.

You will supervise housekeeping staff, enforce standards, and manage rooms, public areas, and back-of-house spaces while upholding health and safety regulations. This full-time role offers a fast-paced outdoor recreation setting with opportunities to grow.

Qualifications

• 3–5+ years of housekeeping experience.
• Strong leadership and organizational skills.
• Excellent attention to detail.
• Knowledge of cleaning procedures, equipment, and safety standards.

Responsibilities

• Supervise and train housekeeping staff.
• Ensure team adherence to cleanliness and service standards.
• Operations management: oversee daily housekeeping operations, including guest rooms, public areas, and back-of-house spaces.
• Develop and implement cleaning procedures and protocols.
• Quality control: inspect rooms and facilities to ensure high standards of cleanliness and presentation.
• Maintain proper use and storage of cleaning chemicals and ensure safety compliance.

Skills

Leadership

Organizational skills

Attention to detail

Guest service orientation

Job description

Nantahala Outdoor Center in Bryson City, NC is seeking a Housekeeping Supervisor to lead daily cleaning operations, ensuring a clean, safe, and welcoming environment for guests and staff.

You will supervise housekeeping staff, enforce standards, and manage rooms, public areas, and back-of-house spaces while upholding health and safety regulations. This full-time role offers a fast-paced outdoor recreation setting with opportunities to grow.